Judi
The ease of ordering and timely…
The ease of ordering and the timely manner in which it was delivered......so far it looks really good and hoping it will be as good a product as it apppears to be!

Pawsionate is listed under Wedding & Party in California, California.
Pawsionate (pawsionate.com) has 1,976 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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1,976 approved reviews, newest moderated first
Judi
The ease of ordering and the timely manner in which it was delivered......so far it looks really good and hoping it will be as good a product as it apppears to be!
Mrs Maria W.
The small, carved box with photo of my dog, silver charm with her name on it and dinky glass bottle to put some of her fur in was the most beautiful keepsake I could widh for. The little box was exquisitely made. I'm delighted with it.
Theresa D.
This company has the slowest shipping of any of them. The first time I order from them the item arrived more than 2 weeks later than originally estimated. I contacted them and they had an excuse. Fast forward a year later and since the item was really cute, I order from them again. Once again the item is arriving much later than estimated. Fool me once... fool me twice... You won't fool me again. Too many other companies to order from. This is the last order that I will place with Pawsionate. When someone's pet passes and I purchase a memorial as a gift for them and it arrives 2 months after the passing of their family pet, it becomes embarrassing to give them the gift that much later. The estimated date of delivery has passed and the shipping still show it in transit in Chicago. The deliver if for Houston, TX. I'm sure the item will be very nice, the timeliness of the delivery is terrible.
Response from PawsionateApr 3, 2026
We’re very sorry for the frustration caused by the delivery experience. After checking your orders, we found that both were delivered about 4–5 days later than the estimated delivery date, not weeks beyond the ETA. However, we completely understand how important timing is, especially for a memorial gift. We truly appreciate your feedback and will continue working to improve our shipping experience.
Wayne W.
I've ordered a few times from here. Communication is wonderful.orders come pretty quick.would recommend.
Sharon
This transaction was great. Mug was as promised, shipped and well packaged and I was pleased that it was given and received with happiness..thank you
SH
I was told they cannot deliver to my address even though it’s a legal address so I gave them another location to deliver and they said that they have not received a response from me and I responded at least five times!! Very poor customer service and they don’t give phone number to call.
Response from PawsionateApr 3, 2026
We’re sorry for the inconvenience and your experience. 🙏 Please reach out to us through our support channel with your order details so we can check and assist you as soon as possible. Thank you!
Sarah C.
The quality of my item. Just love it!
Sue N.
Usual great quality what more can I say!!!