Sharon D.
Everything arrived quickly and the…
Everything arrived quickly and the order was correct.

Pawsionate is listed under Wedding & Party in California, California.
Pawsionate (pawsionate.com) has 1,976 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Claim this listingWedding & Party · San Clemente, California
Excellent
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1,976 approved reviews, newest moderated first
Sharon D.
Everything arrived quickly and the order was correct.
Janice P.
Shirt came quickly but seems very cheap quality. Also purchased 3x and it is not long enough at all. Only work for a short person.
Response from PawsionateDec 20, 2022
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. As soon as the investigation is completed, we will reach out to you via your email address.
Andie M.
Do not order! They are absolutely awful. I spent $16 extra dollars on an expedited delivery and it did not arrive. When I contacted customer service, because I also did not get an order confirmation or an order number, they took days to reply and then told me it would be delivered outside of the time frame that I paid for. So I told them to cancel the order, which they would not do or refund my money. It was supposed to be a secret Santa gift and I had to go and buy something else because it STILL hasn't been delivered and I want my money refunded by this sham company. Order from Fam Vibe or one of the other dozens of customized shops out there. I
Response from PawsionateDec 17, 2022
Hi Andie, we are so sorry for this inconvenience. Order confirmation emails are sent automatically to the customers so when a customer reports not receiving such, it's likely that they have made a typo mistake or the email went directly to their junk box. Second, we sincerely apologize for any delays in replying as we are a bit behind with clearing the backlog during this time of the year. If the order is delivered behind the ETA, please get back to us and we will issue a full refund to you.
Michael
Buyer beware. This company is horrible. Ordered back in November and no communication and items. Asked for a refund and they refused. Had to charge my credit card back to get my money back. Stay away if you dont want aggravation. ps. Amazing how they can take the time to reply here but they cant reply directly to customer emails. By the way its 12/20 and still not heard back from company on an order in November. SCAM ALERT Update: I did get a full refund after complaining.
Response from PawsionateDec 20, 2022
Thank you for sharing your feedback. We are sorry that your experience was not an amazing one. At Pawsionate, we strive to provide the best experience we can for our customers. Please feel free to reach out to us at [email protected] with any further comments, concerns or suggestions you have so that we can make your experience a better one. We would love to make things right if you could give us another chance.
pam T.
I ordered 2 months ago, I was sent a fake tracking number. It says it reached Canada 2 weeks ago but has never moved. I contacted them they said give it 3 days , I did and they never got back to me. I asked for a refund they ignored this. Scammers!
Response from PawsionateDec 17, 2022
Hi Pam, we're sorry for this inconvenience. We would never ignore our customers. Your refund request is turned down because the order is still on the go and it hasn't been rendered lost yet. Tracking links for international orders will get slower to update compared to local tracking so we hope for your understanding.
Becky G.
Excellent quality! The design didn't "sit on top of the shirt" and wasn't shiny like a lot of them are. Love my shirt. Couldn't be more pleased with my purchase.
Kyle S.
Terrible customer service. Item was ordered and I didn't receive any updates. Reached out and they basically said it'll come soon.
Response from PawsionateDec 17, 2022
Hi Kyle, we are so sorry for this inconvenience. There was an issue with your shipping address that rendered this order delayed. As per our communication, the order will be reshipped to you as soon as it hits our warehouse.
Pat Rushwick J.
Love this site. Easy to navigate. I ordered tee shirts, night shirts and a sweatshirt. Good quality, excellent graphics. Allow time for them to be created. You won't be disappointed.