Nanie
Diarrhea
I spoke with the vet regarding my dog having diarrhea. She gave me good tips on a bland diet. I listen to her instructions and now my puppy is at the vet for a check up.

Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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1,735 approved reviews, newest moderated first
Nanie
I spoke with the vet regarding my dog having diarrhea. She gave me good tips on a bland diet. I listen to her instructions and now my puppy is at the vet for a check up.
Sheila F.
This veterinary help gives me peace of mind.
Janice
Highly recommend! I found Pawp when I needed a vet the most and couldn't get any local vets to see my dog for months due to Covid. Although I had some technical issues, I highly recommend Pawp and can tell you their customer service is amazing. I've lost my dog but will be joining Pawp immediately when the time is right to be rescued by the next dog that chooses me to be their human. Thank you Pawp!
Laura B.
I have just used this service for the first time. I’m a nurse and I don’t get rattled easily. However, I’m very unsure on what to do when my dog is sick. I love that you can chat with a professional and get advice on symptoms to look for and what to do. This service is great!!! It really put my mind at ease.
Natan R.
My dog got hurt And I Went into panic mode so First thought was PAWP I logged into my account and all it took was less then 2 min to speak to a vet She looked at the dog gums & could tell the dog was in shock so the vet recommending taking the puppy to the emergency vet and she activated my 3000 Thank god For pawp Cause I definitely didn’t have 1150 to cover the vet bill I’m so Stoked about pawp I will really love to work for them in re pay for my dog
Response from PawpMar 31, 2022
Thank you so much for taking the time to leave this detailed review! We are glad to hear that you have been able to use Pawp. While we never want any members' pets to experience emergencies, we are happy to hear that we could help you during yours. Please feel free to reach out anytime, and thank you again for sharing your story!
Miss D.
After purchasing a membership, I asked about my cat vomiting green fluid, hiding, not eating and obviously not feeling well. I didn't see any poop in the litter box. I was concerned about possibly a hairball. Doc T. said that I should give my cat 2 mls of olive oil every 6 hours for 24 hours until the obstruction passes. And asked if I wormed my cat. After 12 hours, my cat felt worse. I wish I had never waited and put my poor baby through all that unnecessary silliness just because PAWP didn't have the nerve to tell me how serious this could be. I'm glad I trusted my instincts and went to an emergency room. My cat had swallowed a string that wrapped around his intestines. The surgeon said he probably had 12 hours to live. I will be canceling my membership. That was the most useless $19 conversation I've ever had, all because PAWP was so concerned about a waiting period. Greedy. Heartless. You should have told me how serious this could have been. My poor kitty had to suffer unnecessary.
Response from PawpAug 30, 2021
Hi Miss Dealing, I'm so sorry to hear that you were not happy with your experience with our team. I can assure you that our vets are always looking out for the best interest of your animal, regardless of whether the emergency fund is available to you or if you have or hav not passed the wait period. In order to properly investigate this case, we will need to identify your account. Can you please reach out to our support team at [email protected] from the email address that you signed up with? This will allow us to properly investigate all of your conversations and pass this feedback onwards. Again, I'm so sorry you were unhappy with your experience and we're hoping we can make it up to you! Looking forward to hearing from you. Best, The Pawp Support Team
Maddy D.
My first time using pawp and it was a little underwhelming. My cat keeps itching and licking his paws so I was messaging a vet to see if it could be an allergy problem. The vet told me that I should check for fleas and instructed me how to do it, but while I was checking they ended the chat. The fleas test came up negative and now I still don't know why my cat is so itchy!
Response from PawpAug 30, 2021
Hi Maddy Day, Thanks so much for your feedback! I'm sorry that our vet would have ended the chat abruptly, and I do apologize for this. Please feel free to log back into your Pawp account and reach out to our support team, and we'll be sure to make this up to you!
Grant and M.
Pawp providede us excellent customer service for my family. Bocephus, our boston terrier collapsed and had to be taken to the vet. We had a brief video but my phone died otw to the vet so we weren't able to get the emergency funds released right away but after contacting pawp the next day to explain the situation and pawp confirming with our vet that this was an emergency situation, they reimbursed the vet bill. The customer service agent that helped me was named Quan and he was excellent, couldn't ask for anyone to be more professional!! Def would recommend to anyone with pets!!