PawpReviews of pawp.com

4.41,735 reviews
Animal Health
447 Broadway, New York, New York

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Pawp

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About Pawp

Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.

Pawp (pawp.com) has 1,735 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: pawp.com
Website: pawp.com
Category: Animal Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pawp reviews

1,735 approved reviews, newest moderated first

customer
May 16, 2022
Vets were extremely professional
Vets were extremely professional. Helped my in a time of stress thank you.
Response from PawpMay 23, 2022
Hi there, Thank you for taking the time to leave a review! :)
customer
May 16, 2022
Great advice from the Vets
Great advice from the Vets, going through issues with my 5 month old puppy concerning seizures she's been having. Got great advice in the medication and dosage she is receiving. I almost had to use the emergency funds, but thankfully the seizures subsided and took her to the vet on the next available appointment. Thank you for this company. You are helping so many pet owners.
Response from PawpMay 23, 2022
Hi there, Thank you for leaving a review, and I hope everything is going well for your puppy! Seizures are always a scary situation, even in pets that have a history of them. If a specific member of the Pawp Vet Professionals Team helped you through this situation, please recognize them by letting us know at [email protected]. :)
customerTracy S.
May 14, 2022
She was excellent absolutely awesome…
She was excellent absolutely awesome yeah would recommend 10 out of 10
Response from PawpMay 23, 2022
Hi Tracy, Thank you for your review! Feel free to let us know at [email protected] which Pawp Vet Professional provided an excellent experience!
Nora
May 14, 2022
Awesome service
Awesome service! Love the convenience of having a vet at my fingertips!
Response from PawpMay 23, 2022
Hi Nora, Thank you for your kind words! Our Pawp Vet Professionals work around the clock to provide an incredible experience to every member! :)
customer
May 14, 2022
Great information from someone who…
Great information from someone who really cares.
Response from PawpMay 23, 2022
Hi there, Thank you for your kind words. Feel free to let us know which Pawp Vet Professional provided an excellent experience by emailing us at [email protected]!
Jennifer R.
May 13, 2022
So I've had pawp for 6 months and was…
So I've had pawp for 6 months and was still a little skeptical about the emergency fund being a real thing. I can assure you, it is. My baby has epilepsy and last night had 4 seizures, one of them being almost 5 minutes long. We called the emergency line on pawp and they activated my fund within minutes of me telling them the situation. I went to my nearest emergency pet hospital where they treated him. The bill ended up being almost $1,000 and pawp paid all of it. Not a dime out of my pocket. Thank you so much pawp, without you guys, we wouldn't have been able to afford the care he needed at the time. Highly recommend this company. I promise it's not a scam.
Response from PawpMay 14, 2022
Thank you for taking the time to leave a comment and of course for these kind words! We are glad that we were able to help you during that tough time and we hope that our furry friend has a fast and complete recovery. We wish you both all the best! Sending you lots of love.
Gail M.
May 13, 2022
Please give us something to show our…
Please give us something to show our vets that we have insurance if not I'm going to cancel the insurance.Can you help me, I don't like paying for something that I have nothing to show the vets please help .
Response from PawpMay 14, 2022
Thank you for taking the time to leave a comment. Here at Pawp, we want to make sure that we are providing our members the kind and quality of service they deserved. There is a section inside your profile labeled "Fund Overview" which has the official documentation. Should you need more assistance on this matter please reach out to us via [email protected].
Mex P.
May 13, 2022
Glad to know.....
Glad to know we have your available resources in a time of need it gives us peace in mind 1000% would/will recommend this service ....also psa non compensation for this review100%
Response from PawpMay 14, 2022
Hi Mex! Indeed, nothing beats the peace of mind in knowing that you have someone to run to or to back you up during uncertainties. Thank you for choosing us to be your partner in providing extra care and protection to your baby! We hope you'll spread the good news. Take care!

PawpReviews of pawp.com

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Please give us something to show our…

Glad to know.....