PawpReviews of pawp.com

Very kind, informative, and caring!

I had them for a year and when I finally did have an emergency they made up some bs reason to not pay and were very unprofessional about it!

Helpful, friendly, knowledgeable.

I have contacted Pawp three times in the last month in regards to two different pets and both times the were a great way to ease my stress and help me through scary times with my furry family members. I have recommended them to a few people already and will continue to do so.

Immediate help. Seemed very knowledgeable and was kind. First time using service ad I am grateful

I recently left a review for Pawp. Just not comprehensive enough for the… Just not comprehensive enough for the money. There are far better options for pet insurance at about the same price Date of experience: November 08, 2022 Edit Delete Share Reply from Pawp 4 days ago Hi there, Thank you for taking the time to leave a review. The Pawp Membership is a pet care membership rather than an insurance product. Our most recent promotion brought the cost of the membership in the first year down to a cost-effective-for-most-people $14.00 per month. Sincerely, Your Pawp Support Team Cost effective isn’t even close to appropriate if an emergency claim gets denied. Which is what happened in my case. I was in contact with the Pawp pet healthcare specialists for a few days. My little buddy Fozzie was having trouble breathing. He was coughing for a few days. I contacted Pawp twice to discuss the problem. On the third day, he was really having trouble breathing. Scary trouble breathing. I rushed him to the emergency vet where he was diagnosed with “serious pneumonia”. I wish I could show you the video I took. Which I still have. When I tried to get Pawp to cover the emergency visit, I was told no. He wasn’t sick enough to warrant an emergency room visit. Pawp is a scam. They’re just like all other kinds of insurance. Their job isn’t to pay out when a claim arises, their job is to find any way to deny a claim. Don’t be fooled by the low price. It turns out, just like anything else, you get what you pay for. Apparently I paid for a large bill, not for responsible pet care. Pawp is misleading Update Pawp has replied . They said I took my dog home before a diagnosis. That’s why they didn’t pay. Nonsense. I’ve got alllllll of the paperwork to prove it. Even x rays. Even my vet, not the emergency vet, looking at the records and confirming “severe pneumonia”.

Just like any other pet insurance company they just take your monthly subscription and never deliver when you're going through tough times with your pet being sick

I was looking for a second opinion on my cats health condition and diagnosis from the vet. The chat service provided me necessary information and opinion to approach my pets health care in a more informed fashion. The chat transcript is saved/available as part of online visit on the website which is a good feature too.