Maria L.
My flowers were not timely delivered
My flowers were not timely delivered. The phone intake process was also poor, as the representative didn't listen carefully and kept getting my information wrong.
patriciaspetals.com is listed under Garden & Pond.
patriciaspetals.com (patriciaspetals.com) has 750 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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750 approved reviews, newest moderated first
Maria L.
My flowers were not timely delivered. The phone intake process was also poor, as the representative didn't listen carefully and kept getting my information wrong.
Melissa D.
These people are scammers. They present themselves as local florists and they are not. I called a local phone number to order--also flowers for a funeral. I received a VM saying they did not have the exact flowers but they would be in the same "colors" (read their policy--they don't have to be!). I had to call an 800# to get back to them (and spoke to a foreigner, in Grand Forks, ND?). They said they could NOT send me a photo of the flower arrangement, when requested, because they "do not allow photographs in the design area." Well, they were not in the same color, THEY WEREN'T EVEN ALIVE! They know if they issue a partial credit your bank is powerless to fight them. They are crooks at the highest level. AVOID THIS PLACE AT ALL COSTS! THEY ARE CROOKS WHO KNOW THE SYSTEM AND ARE OUT TO CHEAT YOU. THEY WILL EMBARRASS YOU BY SENDING CRAP TO YOUR FRIENDS AND FAMILY.
Consumer
Flowers were supposed to be delivered at 4 pm the day before the funeral. They called that evening and said they wouldn't be delivering them until the morning of the funeral service at the church, but they never showed up. I didn't even have enough time to order any other flowers. So sad.
Carey Neeley M.
SCAM!!!!! They're not even from this country they're based in Las Vegas and tell you that they're in whatever City you're calling from so they can get your business. I ordered flowers for my aunt's funeral the next day they called and canceled them and gave me the runaround on the phone so I've blocked their name on my bank transactions. Now I have to scramble to get flowers for my aunt's funeral which is out of town. Might as well go to the grocery store and buy my own bouquet
Lillian Hudgens D.
Ordered over the phone. This took approximately 15 minutes. There is an additional fee for the "greenhouse". Then approximately 30 minutes later they called and said that they would be unable to fulfill my order and would refund my $101.58 and 3-5 business days!! They did not even offer an alternative. Do not use this service.
Barbara
Very deceptive company. You really don’t know what, when or if your order will be delivered. They claim “ free shipping “but add on a $15 + “ service fee “ not mentioned until after the ordering process. I have no idea if the flowers were delivered or what they looked like. No delivery confirmation. I can not ask the recipient, she passed away a few days after the flowers were to be delivered.
Sue L.
Chose what I thought was "small local business" but you are really dealing with company outside the US. Even their facebook page says "managed in the Philipines." My order was delivered on time, but they failed to tell me about an $18 "hazard" fee tacked on. On the day after delivery, hydrangeas already wilted and the "enclosure card" was a piece of folded up paper, turned around backwards, not a card. Would like to let the owner know that they are not getting happy customers from this third party but NO WAY to contact them that I can see. And the email, I am sure, doesn't go to owner.
Barbie
Mom is in the hospital ordered 1st thing in the morning. Got flowers to her by 2pm. Were exactly what I ordered. Just beautiful. Ladies I spoke with were very helpful.