patriciaspetals.comReviews of patriciaspetals.com

Wow.. I should have written the reviews first and that alone would have made the decision to not order from Patricia's Petals. So I put in the search bar local florist in Sutter Creek Ca. So this florist came up, did not look any further...so I called and ordered a basket from the website and to the person all info paid for it...in no time got an email confirming the purchase. This was on Monday and the next day it was the person's birthday as well as he was getting home from the hosp. So I asked him how did he like his basket and he said no I did not receive one...I was livid, so the next morning I called back told them what was going on. I was not happy, so a little while later he texted me with a plant in a glazed pot. I told him that is not what I ordered. I called again and gave them a piece of my mind. I told them, who come to find out, was in Florida and they handle all the customer service for this company. I told them I am very unhappy, that first of all the basket that I ordered and paid over $90.00 for never got delivered the day I ordered it, which I was promised, then to make it up, they delivered a simple plant. I did not approve this, nor did the "florist" contact me or the man that received them. So I told them I wanted the basket that I ordered delivered to the customer, said this was not able to happen. This made me even more mad. So they said they could give me a partial refund..I said no that is not acceptable...so I asked to speak to the owner or manager, they put me on hold, came back and said they were not available. I said I wanted a call back. So this person named Dale calls me back, tell me she is sorry for the mixup, so again I told her this is NOT the way you do business, and that I WANT the basket delivered to the customer and was not going to pay any more money. She let me put you on hold, said she was attempting to get ahold of the shop, which know I don't believe, she came back and said well we already credited your account, I said I DID NOT give you permission then she said well we are gong to credit the rest to you ATM card. I was so livid with this whole crap...so I am waiting to see if my money did indeed get credited...I cannot find the number of this florist anywhere. Then I find out that they charged me a 14.99 fee for a greenhouse fee, that is f ing ridiculous what a ripoff, the people on the other end never said anything that this is NOT the florist..then to come to find out they were in Florida, then I was more mad....so lastly this is a SCAM and I am going to do all I can to take this place down. This is not right...with what they say on their website it is all pretty, does not give an address or a local number. I have learned a lesson, ordering from the computer is so hidden...not like it used to be when you would order from FTD.... It is really sad that you go to order flowers or a basket for someone and cannot trust the people on the other line....DO NOT ORDER FROM THESE PEOPLE....PLEASE DO NOT!!!! They took my payment promised to deliver it the same day, did not call either numbers, so if I had not called my friend I would have ASSUMED HE GOT THE FLOWERS...SHAME ON YOU PATRICIA'S PETALS FOR YOU POOR CUSTOMER SERVICE!!!!!

Ordered Peachy Keen bouquet for my dying Grandmother who loves the color peach. i upgraded to the largest bouquet from $49.99 to $69.99 abd added 5 sun flowers which cost additional $25. the bouquet tgat was delivered had my 5 sunflowers, about 6-7 white roses and full of cheap RED filler carnations! There was not 1 peach flower the bouquet and it looked nothing like what I ordered! i could have done a better job myself. I reached out to customer service and was told the delivered bouquet sufficed and to read their policy. They did nothing to rectify the situation and make it right. I told them they lost a customer and I will continue to write reviews about my horrible experience. This company does not care about customer retention or standing by their product. Do yourself a favor and go somewhere else to get flowers for your loved ones and special occasions.

This alleged florist needs to be SUED. They are making money hand over fist by promising lovely arrangement and delivering nearly dead, miniature and stripped down versions of what their website promises. DO NOT USE THIS FLORIST. You will be sorry.

If I could give a zero i could. i sent my sister flowers and they were NOTHING like the pic. i ordered 2 balloons and they weren't sent. I spoke to customer service and they informed that they needed pics to prove balloons werent sent. Horrible experience.

It was my Step-Mother's birthday and I decided to send her flowers this year. I found Patricia's Petals through normal channels. My order was over $100; included in that I purchased a $24. 50 box of chocolates. The box of chocolate they delivered was an inexpensive box they purchased at a local discount store; value up to $4.95. I contacted them several times to correct this and to send my Step-mother a box of chocolates that I was hoping they send. Patricia's contacted me with the normal "I'm sorry but thanks for your input"... and no corrections. Be careful with dealing with this company... what you see, read or pay for may not be what is delivered and NEVER corrected. I'm so disappointed that they messed up my gift to my Step-Mom with no help correcting a situation.

I would give them a ZERO if possible. I ordered a funeral bouquet for a substantial amount of money and was delivered a wilted bouquet worth approximately $10. After several phone conversations stating they could not find my order (but oddly had delivered the poor bouquet) we settled a price. I just pray the delivery driver was the one who received any compensation for his time to deliver. Very poor business and would not recommend or use in the future.

I ordered a flower arrangement for a friend that lives very close to this Florist after finding them online. The price for the arrangement was listed at $59.99. I called them to place the order and make a secure payment and they said that it was higher. There was also a crawl on the bottom of the site that said “Today only, 45% off all orders and free delivery”. I was then told that the $54.99 price included the 45% discount offered by the seller. I then placed the order which came out to $85.53. I asked why the price was so much higher and was not really given an answer, but I still placed the order for the delivery because I needed them to go out a day later. The other florist in the area wouldn’t answer the phone or they are no longer in business. The person whom I spoke with took my order and the information for delivery as well as the notation for the card. They also immediately processed the bill on my Amex card. In less than 10 minutes, I received a call back from the florist saying they didn’t have any flowers for the order. Then I was told they had no flowers in stock. I found it odd that they had no issue with taking my order, but didn’t have any flowers. I honestly think they just didn’t want to fool with this order and they we’re not exactly happy about the discount they had advertised in their crawl special. I told them to just forget it, I would do business elsewhere. It’s unbelievable that a small town like Gatesville, TX had exactly what I wanted and the delivery was hassle free with impeccable delivery and long lasting flowers. This was just five days prior of this review. I understand that there’s still supply chain issues, but it would seem to me that they would have known that they didn’t have the flowers in stock. I would not recommend this place to anyone else who needs that special gift for a dear friends birthday.

I would actually score this “scam” florist a “0” but it wouldn’t let me. I googled local florist for my fathers funeral and Patricias petals popped up with a fake address. My father served this country for 26 years and retired with honors as a Sgt. Major in the U.S. Marine Corp. My family ordered flowers for his funeral that never arrived. They called and text me 5 minutes before his Veteran Honors Memorial started to tell me they couldn’t deliver. They asked if they could deliver to my home; seriously? They were funeral flowers!! I asked for a reimbursement and of course they said they would within 2-3 days. It’s been over a week and I’m not holding my breath as I know I won’t receive my reimbursement. It’s disheartening to know there is a business still out there ripping individuals off at their most vulnerable time, a time of sadness and grief and no one has shut it down yet with all the complaints. I really wished I read the reviews first, but since I’m a believer of supporting local businesses, I didn’t think to read the reviews since it had a local address. I do believe that these people will get what’s coming, if not in this life, definitely the next.