Pat McGrathReviews of patmcgrath.com

The quality of these products are amongst the best I’ve ever tried, it’s a shame their customer service department is seemingly non existent. Still not received an order from the 9th of December, the first email I sent was given an automated reply without follow up, and the second email has been ignored entirely. After giving them two weeks to reply, I’ve now put in a dispute with PayPal, which they also haven’t acknowledged. Will have to escalate it with PayPal for a refund, which is a shame because as previously stated, their products are incredible and I just wanted my order to be checked.

Good product, really happy with my order. It takes a long time to get it because of Covid 19 transport problem but I send 2 mail to have news at the after sales team and they always answer me!

I am like others- ordered and received half of my order only. I should read reviews before I place an order. I thought about them as of a reputable business- that was a mistake:( CS is simply not existing.

They hound you like starving wolves! They are trained to do so until you give in. You go in looking at one vehicle and their intent is to put you into another vehicle that you either don't like or can't afford because it's to their benefit only. Sales people hound you again and again even after you leave. Never buy from them!

I have order 4 items but just got 2 of them. I have tried to contact with customer service email for so long but no hearing from them. So disappointed! First time order their product and probably is a last time!!!

Ordered four lipsticks only two received no response from customer care thieves do not order from pat mcgrath How she became a dame is beyond me

Ordered 5 things to the UK, only 4 arrived, emailed customer services twice and have had no message back. Was going to write on their comments about where my missing lipstick was and they've turned off their comments. Clearly having problems. Actual make up is lovely but I'm really annoyed about paying for something that didn't turn up!!!1

I ordered some lipsticks and after 10 days they sent me the tracking number, but there is no information about shipping company. I wasn't at home at delivery date and now I can't find where is my parcel. I emailed customer service twice but no one answered. Really it's ridiculous. I never see such a bad customer service.