PatioHQReviews of patiohq.com

Response from PatioHQMay 13, 2026

Hello Mary, we sincerely apologize for the inconvenience caused to you. Our team has contacted you and addressed your concern via email.

Response from PatioHQMay 13, 2026

Hello Janice, we sincerely apologize for the inconvenience caused to you. As we can see, our team has already contacted you, canceled the order as per your request, and initiated the refund process for the order. Moreover, we will surely consider your feedback to help improve the customer experience.

Response from PatioHQMay 13, 2026

Hello Jen, we are sorry for the inconvenience caused to you. Unfortunately, we are unable to locate the actual order based on the name and comment provided. Please email us at [email protected] with your order number and concern so we can assist you further.

Response from PatioHQMay 12, 2026

Hey Susan! We are delighted to hear that you are pleased with our product, website and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Response from PatioHQMay 12, 2026

Hello Eileen, we are sorry for the inconvenience caused to you. As we can see, our team has contacted you via email with an order update and offered a 10% refund due to the delay. However, a dispute has been raised from your side for the order. Therefore, you will now be able to receive updates regarding the refund directly from your financial institution.

Response from PatioHQMay 9, 2026

Hey Valentina! As per our records, your concern has been addressed via email and we are awaiting your response. Thank you for your cooperation throughout. Feel free to contact us in case you require any further assistance.

Response from PatioHQMay 8, 2026

Hello Jeff, we are sorry for the inconvenience caused to you. We can see that our team has contacted you and provided an update on the order, along with a partial refund due to the delay. However, we will surely consider your feedback to make the customer experience better.

Response from PatioHQMay 8, 2026

Hello Gay, we are sorry for the inconvenience caused to you. We always perform a quality check before an order is shipped out. However, due to the nature of the material, you may experience such issues. We appreciate that you carefully trimmed the unwanted threads. Rest assured, this will not affect the actual performance or stitching of the product. However, we do understand your concern, and we will surely pass your feedback along to the respective team to help improve the customer experience.