Carol C.
The stuffing in the bench cushion was…
The stuffing in the bench cushion was so tightly packed and crooked that we had to take it out and remove the outside stuffing around the foam and reinsert it in the cover. A little baggy but at least now it is aligned. A lot of work
Response from PatioHQMay 19, 2026
Hello Carol, we are sorry for the inconvenience caused. The inserts are intentionally filled tightly to help provide the cushion with a fuller shape and proper appearance, as a loose filling may cause the cover to appear flat or loose. However, your satisfaction is our priority, and we will certainly consider your feedback to help improve the customer experience.