PartsIPS - Appliance PartsReviews of partsips.com

let's start with the price seems great...received product fast..part number on box does not match the part inside...called the number and talked to somebody .he said take pictures and send email...phone is now disconnected..

I was hesitant to order, after all the negative reviews, but all worked out well. I got my parts at a great price, and the shipment was made quickly. Small gripe. I called their phone number and was called back by someone who said that he noticed I called and was there anything he could help with. I said that I just wanted to make sure the parts were in stock (like the website said) and when it would ship. He said he would check into it and get back to me. He never did, which led me to be suspicious. But, in the end, everything worked out well, to my surprise.

Placed an order. IMMEDIATLEY called to cancel. Person on the other end who sounded like they were on a cell phone said just send an email. I had already sent one. I told him that. He said they would take care of it. I got shipping information the next day from them. Replied to that email to cancel. Package arrived and I refused delivery. They've not responded to one email, but they refunded me LESS the amount I paid. I'm assuming for shipping fees even though I called and emailed to cancel within 5 minutes of purchase. I've already started they dispute process with on my credit card. Do NOT use this company.

After purchasing one refrigerator part, I immediately needed another part, so I canceled the first part I ordered and ordered two again at once. After one week, arrived two boxes, and when I opened them, there were canceled parts and the second part I ordered. They sold the same two parts and charged the delivery fee twice. When I called right away, no one answered the phone and any returned email. I couldn't find any address to return the wrong part. I lost about $100 and a lot wasted my time. Be very careful if you want to order from here.

I don’t know why this company has such bad reviews. I placed two separate orders with them and had a great experience. I’m sure most of the one star are fake because the pricing on this site can’t be beat by anyone. The support number seems like it works best from a landline. It took a few tries but I got through to someone every time. I would highly recommend this company. If you place an order that is not in stock you can contact them and either wait for the back order or they will refund your purchase.

I don't want to recommend this company. I lost a customer and lost money due to this company. I received the canceled item after some time and took the money from my Cradit card. I have sent several emails to return the wrong item, but there has been no response. I am writing to make sure that no one suffers the same damage as me. Never order anything here.

I ordered a part 3 days ago from Partsips. After ordering and not receiving an email notification, I did a review search for Partsips. The reviews, in most cases, were not very good. Yesterday, I called the company and spoke to a gentleman. He informed me that my item had been shipped. Today I received the item. The price was the best and delivery was extremely fast. I would highly recommend the company.

I have order Oven gasket for GE, received completely wrong product. Do not buy any parts from this website, they are sending wrong parts, not taking returns, charging back for shipping, no refund. Not taking call 3156757792, no email answer. Do not waste your money.