PartsIPS - Appliance PartsReviews of partsips.com

Poor choice for shipping a condenser fan motor- the padded envelope it arrived in was destroyed in transit as well as the part package.. Im amazed it even worked when I installed it.. DO BETTER!!

We ordered a heating element from PartsIPS and the ordering was easy. The problem was, when the part arrived, it had simply been dropped into a flat box with no wrapping around, no Styrofoam peanuts or anything. It was banging around in transit and had had stuff stacked on top of it so the box was smushed and the element bent. Given that, we don't feel comfortable installing it and will be sending it back.

Ordered hard to find laundry soap last year bc they had they have the cheapest price. All went well. Came back last week to reorder 8 boxes...and got 8 refrigerator shelves instead! Now they don't answer their phone, and when they emailed back they say I have to pay to send them back...to Washington state (when they came from NY?) Said they will reimburse my shipping cost, but not the original shipping cost included in my return. While I'm super frustrated about receiving the wrong product, I'm hoping that they are just short staffed like the rest of the world and pray I'm not part of a scam...but I will still be calling my credit card company to remedy this situation asap!