PartsIPS - Appliance PartsReviews of partsips.com

Reviews don’t mean much to me, so I take them with a grain of salt. I don’t know you and you don’t know me, so use your own judgment about my review. My husband, on the other hand, does go by reviews and wanted me to cancel this order because he thought it was a scam company, like most of you. Also, they had the lowest price on the Internet, another reason to think it was too good to be true. Well, I received my dishwasher handle within a few days of ordering! Do your own research and make a phone call to the company you are ordering from. Stay on top of them and the tracking. Good luck!

I ordered a part that the system said was in stock on March 9. I got an email that my order had been placed but never got an email that the part was shipped. I called around March 15 and was told it would ship in 10 days. The part never shipped. I emailed them about the order and was sent a bogus UPS tracking number. I called them and was told "Maybe the label hasn't been generated yet. We'll check into and get back with you." Next thing I know, they just up and canceled the order!

Ordered the part needed, and they sent the wrong part. Couldn't get ahold of them for some time, and when I did they claimed to resend the correct part, but it never came.

Avoid these people. High shipping charges. Customer pays return shipping and 20% restocking fee. Might as well throw your money away.

Despite all the bad reviews here my experience was excellent. The prices were about 40% less than others and my parts were shipped the same day I ordered even though I placed the order at 4:15PM EST. The two parts came from two different warehouses but both arrived two days later.

Ordered hard to find laundry soap last year bc they had they have the cheapest price. All went well. Came back last week to reorder 8 boxes...and got 8 refrigerator shelves instead! Now they don't answer their phone, and when they emailed back they say I have to pay to send them back...to Washington state (when they came from NY?) Said they will reimburse my shipping cost, but not the original shipping cost included in my return. While I'm super frustrated about receiving the wrong product, I'm hoping that they are just short staffed like the rest of the world and pray I'm not part of a scam...but I will still be calling my credit card company to remedy this situation asap!

This fraudulent company (if you can call it a company) shipped cheap light bulbs that I didn’t order and I found the number they list doesn’t work. The website image of the bulbs was what I ordered, but received different bulbs altogether! Bait and switch! I filed a dispute with my card issuer, filed a BBB complaint and contacted the police department in New Rochelle NY to file a criminal complaint for fraud. For those that got ripped off by these people, do exactly what I did above and put them out of business!!

This is a scam company. The part I ordered arrived broken and the phone number doesn't work. STAY AWAY from this place!