Pangama JewelryReviews of pangamajewelry.com

Bought the Two-Tone Heart Knot “S925” ring. Within about a month of normal wear it visibly discoloured and even turned the wearer’s finger green. Their own product page claims it “doesn’t oxidize,” “maintains its shine,” and is “safe for all skin types” — our experience was the opposite. I contacted support with photos and asked for a remedy. They ignored the fault/not-as-described issue and repeatedly pointed to their “30-day return policy,” then stopped engaging. If you have a problem, don’t expect them to take responsibility. Save yourself the hassle and buy elsewhere.

Absolutely garbage, they refused to let me cancel my order because the 15 minutes window had elapsed. They don't tell you about that, also the confirmation took longer than 15 minutes to come through. The purchase took 11 days to arrive and then I had to apply to return the purchase. They won't accept the return without proof of receipt and order confirmation. I don't have access to a printer and now they are ignoring any correspondence from me. The buy 2 get 1 free is just a scam to get you to spend more money on items they won't allow you to return. All returns have to be in original packaging and untouched. So how are you supposed to decide if the goods are of any quality or not. If you value your own worth and have no wish to waste your own money then I implore you to avoid using Pangama at all costs.

I ordered 3 charms for my wife and couple of weeks before Christmas, I paid the extra shipping to get it within a few days, it is now 6th Feb and no sign of my charms, I never even received an email confirming my purchase. AVOID THIS COMPANY I will be sticking to Pandora as I have never had a single issue all the years I have been buying from them.

Ordered charms for christmas they turned up to late. Sent back at a cost of 20 pounds am still waiting for a refund. Have emailed about 10 times no answer scammers I would give 0 to these people.

I typed in pandora sale placed an order but didn't realise until the payment was taken it was Pangama Jewerly. I have contacted them to return the fake items for a full refund but have meant resistance. They are still to send a returns label and are ignoring my emails. Others beware

Μόλις παρέλαβα την παραγγελία Δυστυχώς τα charms που παρήγγειλα δεν έχουν καμμία σχέση με αυτά που διαφημίζονται Συγκεκριμένα 2 charms με σχέδιο Pomeranians είναι εντελώς διαφορετικά και δεν απεικονίζουν αυτά που υπάρχουν στο site Επίσης δεν έχω βρει πως ανοίγει το κούμπωμα Το πρόβλημα είναι ότι και να κάνω επιστροφή τώρα βλέπω στα σχόλια ότι δεν επιστρέφουν τα χρήματα

0* not 1*. Company is an absolute joke. Like many, this was an accidental order, thinking it was pandora. Searched pandora charms, went straight to their website, very similar logo and themes etc. Items look nice online but are absolutely awful cheap dull crap in person, which is mental because its not even that cheap. Very overpriced for crap from china. They ignore emails and when they reply, its the same automated response to everything you say. Also returns is to bloody China!!! £16 postage for some crap item, they wont refund the postage and are just ignoring emails for over 2 weeks now. Naming and shaming them everywhere because company's like this are a joke. AVOID AT ALL COSTS!!

Absolutely disgusting service. Ordered from them, which I thought I’d gone on to Pandora! It was for Christmas, package did not arrive. I contacted them and said I no longer wanted the item as would arrive too late, but they sent it anyway!! I have returned it, which was more complicated than I anticipated, and had to fork out £15 for the postage as they would not cover it, even after I had said cancel the order!!! Steer clear, not worth the money or the hassle!!