Marion
Challenging experience
Arrival very late after a few emails. Items were nice however.
Pangama Jewelry is listed under Jewelry & Watches in Dover, Delaware.
Pangama Jewelry (pangamajewelry.com) has 248 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Marion
Arrival very late after a few emails. Items were nice however.
Tonia H.
I just got my bracelet and 2 charms that I ordered. Bracelet and charms are beautiful. Only problem is can't figure out how to open the clasp to put the bracelet together. No, instructions on how to do so, you go to their website, no instructions on how to do so on there either. I just want to know how to open the d*** thing!
Jill J.
My husband ordered this by mistake thinking it was another company ordered before xmas but did not arrive until 13th January, nice item and fits my bracelet, would not order from this company again.
zell
I'm not sure how I ended up on this site as I clicked on an ad saying Pandora clearance sale. I placed my order and didn't notice until the next day that the PayPal invoice said Pangama. Thought maybe it was a branch outlet. On the upside my order arrived within a couple of weeks. If you're expecting Pandora quality you will be seriously disappointed and frankly for the price ( even on clearance) IMO they are way overpriced. I do have a costume jewelery Christmas bracelet that I wear to work so these will be going on that. So not a total loss for me but I will not be ordering again from this company. Cannot in good conscience recommend.
customer
I placed order December 4th it’s now the 15th and I have not received order. The email sent to me that it shipped with tracking information is not working it doesn’t give me any information. So I don’t know if I’ll ever get my order Well it’s now Dec 22nd still no order still no one returning my calls and the email support is absolutely no help it just keeps giving you the same answer. Time to dispute FYI your customer support doesn’t respond unless you have a different contact all has been useless
Response from Pangama JewelryDec 18, 2025
Thank you for your feedback. We’re sorry for the concern this has caused. If your tracking link is not displaying updates, please contact our customer service team directly with your order number. They will review the shipment details and assist you with accurate tracking information and next steps. We appreciate your patience and the opportunity to look into this for you.
Steve S.
After waiting an age for three charms to arrive from China I've got to say. There not bad. What I didn't like though was the company paying Google to put there site up first when people type in Pandora. Yes I am one of many that didn't look properly. Underhand tactics from Pangama and I'm still left feeling conned!
Response from Pangama JewelryDec 22, 2025
Thank you for your feedback. We’re glad to hear the charms themselves met your expectations, but we’re sorry that your overall experience left you feeling disappointed. Pangama Jewelry is an independent brand and not affiliated with Pandora. We do not control how search engines display results, and our advertising and branding are intended to reflect our own products, not to mislead. We regret that this caused confusion and appreciate you sharing your perspective.
David W.
Still waiting for order to arrive, made mistake got wrong company, May regret it, Will not make mistake again
Response from Pangama JewelryDec 11, 2025
Thank you for your review. Pangama Jewelry is an independent brand and is not affiliated with Pandora. If your order is still in transit, we recommend contacting our support team with your order number so we can provide an update and assist you.
george K.
Pangama is NOT Pandora but in my search for Pandora Pangama came up looking as if it was Pandora so I ordered through them. Delivery slow and they are not a UK company and the quality is inferior to Pandora. I feel cheated. If you want the genuine Pandora be careful
Response from Pangama JewelryDec 8, 2025
Thank you for sharing your experience. We would like to clarify that Pangama Jewelry is an independent brand and not affiliated with Pandora in any way. Search engines may show various brands when looking for related jewelry, but we do not market ourselves as Pandora and our website clearly presents our own designs and collections. Regarding delivery, our standard shipping times are listed at checkout, and although we are not a UK-based company, we do ship worldwide. If you are unsatisfied with your order, you are always welcome to contact us for assistance with our return process.