Pangama JewelryReviews of pangamajewelry.com

Absolutely awful - earrings broke within 2 wears of them And then when I asked for a replacement they took ages to send them, then said they’d been delivered and they hadn’t. When I asked for proof of delivery they sent me a Pic of not my address or front door , and when I asked them to resend they said I had to prove by sending a picture of my front door and house number twice and now have literally gone completely Silent. I’ve tried to get money back from PayPal But because of how long they have taken to respond PayPal say it’s after 30 days. Absolutely awful! Literally avoid at all Costs!

The latest advert shows a European lady enjoying her jewellery that “she” designed. The address published is in the USA. The name is a play on Pandora Jewellery. Most important the returns address is a backstreet in China. Returns are prohibitively expensive. I did follow through to return an item , all “ good” at first then the item goes missing in China customs and they stop responding. They are not the real deal , they are a Chinese copycat operation .

My husband ordered a bracelet and 2 charms for Christmas and it was delivered late and then 42 days later the bracelet broke. I have requested a replacement and they are refusing as over the 30 days period but under UK consumer law of 2015 i am entitled to a replacement

Appalling. Order 3 items. 2 came 1 didn't. Told them. They sent 2 more items the same as previously delivered. Told them. 10 emails later, having sent 4 images of what they sent me, I'm still no further forward. Shocking customer support Avoid them.

Ordered from this company which I thought was Pandora, my fault. Then sent the package back right in the post office and still have not received my credit back.

Very unpleasant experience they have tried to deliver my item but said the the address is incorrect ( the address is 100% correct). I have asked for a refund but have refused and have no stopped communicating with me. No refund or item. Very cross indeed. Shop at your peril.

Jeg bestilte og betalte for to ringe i str.9, som firmaet havde "on stock". To dage efter fik jeg en mail om, at de ikke havde str.9, men at jeg var velkommen til at finde en anden størrelse.... Men da det jo er den størrelse jeg bruger, bad jeg om penge retur. Et par dage efter fik jeg nogenlunde det samme svar om "en anden størrelse". En måned efter bestilling har jeg hverken modtaget ringe eller penge.

I've ordered from this company 3 times, the last order contained a faulty item. I wrote asking for a replacement 2 days after receiving the item, and waiting 14 days for delivery, to be told they could do nothing as it was a 30 day returns/refund system!! Since when did 16days equate to 30? Chinese conmen! AVOID AND BE CAREFUL on Google search they put them above Pandora, the site I was actually searching for. Now they reply 30 days is from delivery arrival date! I contacted them 2 DAYS after delivery. I've left this terrible review as they deserve it. No they're nothing to do with Pandora who are a far superior and quality supplier of charms and other jewellery!