Oxygen Concentrator StoreReviews of oxygenconcentratorstore.com

Very helpful, fast and courteous service.

Mr. Mars, was very professional took he time with me even waited on my to three way call my daughter to get approval for me to purchase the order for her, he answer all my question explained to me the process, the system and expedited my order to my daughter. HE WAS (AWESOME) At times like these Mr. Mars is what people need on the other end of the phone... great service... Thank you, Ieline London

I had a issue with my new concentrator making excessive noise. I accepted the noise for over a month and finally could not. I called and explained my issue and without any hesitation they sent me a new one and I returned the old one.

Fast service wish they new how I could get double battery ordered another battery for new device but won’t fit in the cover however new machine is very loud and beeps all the time I wouldn’t chose this machine if I’d had a choice

Great customer service

I Did not receive an OXY-METER THAT I PAID FOR.. ALSO WAITING FOR THE FIGURES ON THE ONE I SENT BACK TO SELL TO YOU. I KNOW IT TAKES TIME SO I WAIT THANKS BOB KRATZ

They had what I needed!

This review is in reference to an Inogen G3 repair. II sent 2 Inogens in for repair, a G3 and a G5. I got an email that stated the columns needed to be replaced on the G3, when in fact I just replaced them 3 days before sending the unit in for repairs. Was told "no, wherever you got the columns from, they're bad", $149 will fix the problem. Received them today, 2 minutes out of the box, the Inogen G3 completely shut down, again, just like it did when it was sent in for repairs. There was nothing wrong with my new columns I put in, but I guess they had to charge me something. I called the 877 number, again I get the lady that can speak English, she just can't understand English. I told her I sent the unit in for repair, and it was $149, she then repeats back "so you sent the machine in and paid a $175?" Same lady last week when I explained I needed to send a new Caire unit back as it was misrepresented, she stated "so you say you seen an ad?" Every time she says "I can help you with that" I know exactly what that means, no she can't. So now I sit and wait to see how long the Inogen G5 will last, sent in for repairs 3X, and it doesn't even have 1300 hours. I have a Responics that needs to go back for warranty work, a little over 600 hours, I've spent a lot of money with the Oxygen Concentrator Store, but it only seems to get worse. Anyone that speaks and understands English able to assist?