Oxygen Concentrator StoreReviews of oxygenconcentratorstore.com

Response from Oxygen Concentrator StoreJun 28, 2023

Thank you for your positive feedback! We're thrilled to hear that Nick Vannatta provided you with helpful assistance and that your order was promptly delivered within 4 days. It's great to know that the POC you purchased is performing better than your previous leased one. We strive to provide excellent service and a great experience for our customers, and we're glad we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and hope you continue to enjoy your new POC!

Response from Oxygen Concentrator StoreJun 28, 2023

Thank you for sharing your feedback! We're glad to hear that you were able to conveniently place your order online and found the item you needed at a decent price. We appreciate your business and the time you took to provide us with your rating. If you have any questions or need further assistance in the future, please don't hesitate to reach out. We're here to help. Thank you again, and we hope you have a great experience with your purchase!

Response from Oxygen Concentrator StoreJun 28, 2023

Thank you for sharing your positive experience with Mars! We're delighted to hear that he provided you with knowledgeable, professional, and helpful assistance throughout the decision-making process. It's great to know that your sale went smoothly and the concentrator was delivered safely. We understand the importance of good customer service and we're glad that Mars exceeded your expectations. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We appreciate your business and thank you for choosing our company!

Response from Oxygen Concentrator StoreJun 28, 2023

Thank you for providing feedback on your experience with our agent. We're glad to hear that the agent was attentive, professional, and helpful throughout the process, and that you're satisfied with your purchase and the success of your trips. We apologize for any lack of response to your emails and understand your concerns about follow-up. We strive to provide excellent customer service even after the purchase is made, and we appreciate you bringing this to our attention. Your feedback regarding the label placement and the suggestion for a business card spot in the carry bag is valuable, and we will take it into consideration for future improvements. We apologize for the delayed response to your emails and any inconvenience caused. We assure you that we value your business and want to address any questions or concerns you may have. We will investigate the issue internally to ensure that such delays in communication do not occur in the future. Please feel free to reach out to us again with any further questions or concerns, and we will do our best to assist you promptly. Thank you for your patience and for bringing this to our attention.

Response from Oxygen Concentrator StoreJun 28, 2023

That's great to hear! We're glad that Todd was able to provide you with helpful information and guide you in choosing the best portable oxygen concentrator (POC) for your husband. The study conducted by the University of Georgia can indeed be a valuable resource in making an informed decision. It's important to consider various factors such as oxygen delivery, battery life, size, and weight when selecting a POC, and having the guidance of knowledgeable professionals like Todd can make the process easier and more effective. We hope the POC you chose meets your husband's needs and helps improve his quality of life. If you have any further questions or require additional assistance, please don't hesitate to reach out.

Response from Oxygen Concentrator StoreJun 28, 2023

That's wonderful to hear! Linda's knowledge and assistance in troubleshooting the malfunctioning concentrator must have been valuable in identifying the issue and finding a solution. It's great that she was able to guide you through the process of getting the concentrator repaired. Having knowledgeable and helpful support can make a significant difference in resolving any product-related issues efficiently. We hope that the repair process goes smoothly and that your concentrator is back to working properly soon. If you have any further questions or need additional assistance, feel free to reach out to Linda or the customer support team.

Response from Oxygen Concentrator StoreJun 28, 2023

That's fantastic to hear! Quick responses and helpful guidance are essential when exploring different options. It's great that the representative was proactive in suggesting alternatives that you hadn't considered before. If you have any more questions or need further assistance, don't hesitate to reach out to us.

Response from Oxygen Concentrator StoreJun 28, 2023

That's wonderful to hear! It sounds like you had an exceptional experience with us - the Oxygen Concentrator Store. The seamless process, quick service, and prompt return of your unit demonstrates the efficiency and commitment to customer satisfaction we try to achieve. If you ever need assistance in the future, you can feel free to contact us.