Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store reviews

10,527 approved reviews, newest moderated first

Kyle
Nov 15, 2023
Answered all our questions
Answered all our questions. Walked us thru everything. Got our POC within 3 days.
Response from Oxygen Concentrator StoreNov 20, 2023
Thank you for your feedback, Kyle. We're pleased to hear that all your questions were answered and that our team provided thorough guidance throughout your experience. Ensuring that you received your Portable Oxygen Concentrator (POC) promptly within 3 days is part of our commitment to efficient service. We're glad that we could meet your expectations. If you have any further inquiries or need assistance with your new POC, please don't hesitate to reach out. We're here to help and ensure you have the best possible experience. Thank you for choosing us!
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Shanna C.
Nov 15, 2023
My salesperson Bret Bennett
My salesperson Bret Bennett, is knowledgeable and very respectful. He told me about his choice of products but was quick to accept my opinion and reason for wanting another brand. The process went smoothly and I will be back to being mobile soon. Thank you Bret, I will certainly recommend you. Shanna Coleman.
Response from Oxygen Concentrator StoreNov 20, 2023
We're pleased to hear that Bret Bennett, your salesperson, provided you with knowledgeable and respectful assistance in the process of selecting a product. Your mobility and satisfaction are important to us, and we appreciate your feedback. Thank you for considering us for your needs and for sharing your positive experience, Shanna. If you ever have more questions or require further assistance in the future, please don't hesitate to reach out – we're here to help.
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Chambers, J.
Nov 14, 2023
Just wish that the prices could be a bit lower.…
Just wish that the prces could be a bit lower.
Response from Oxygen Concentrator StoreNov 15, 2023
Thank you for your feedback, Joseph. We're glad to hear that your overall experience was positive, as reflected in your 4/5 star rating. We understand concerns about pricing and always strive to balance cost with providing high-quality products and services. We continually work with our suppliers to negotiate the best prices possible, aiming to make our products more accessible. Your input is valuable to us, and we appreciate your business. If there's anything else we can assist you with, please don't hesitate to reach out.
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Vogel, G.
Nov 14, 2023
Oxygenater arrived a day early
Oxygenater arrived a day early. Has been working like a charm!
Response from Oxygen Concentrator StoreNov 20, 2023
We're glad to hear that your oxygen concentrator arrived a day early and has been working well for you. Your satisfaction is important to us, and we appreciate your feedback. If you ever have more needs or questions in the future, please don't hesitate to reach out – we're here to assist you. Thank you for choosing us, George, and for sharing your positive experience!
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William, J.
Nov 14, 2023
Very good
The best for the service
Response from Oxygen Concentrator StoreNov 20, 2023
We appreciate your positive feedback, Jamie! If you ever have more needs or questions in the future, please don't hesitate to reach out – we're here to assist you. Thank you for choosing us and for your kind words about our service!
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Wayne H.
Nov 14, 2023
Poor Quality Control.
Unit was shipped with the wrong charger. I called customer service the day it arrived and explained the problem. They assured me they understood and would ship me the correct part but when it arrived it was the same as the one I had. Another call to customer service another explanation and another promise to ship what I needed. I have not received it yet, so...don't know. Problem was solved on third attempt.
Response from Oxygen Concentrator StoreNov 15, 2023
We apologize for the inconvenience and frustration you've experienced, Wayne. It's concerning to hear about the oversight in shipping the wrong charger. Quality control and efficient customer service are critical to us, and it seems we fell short in this instance. We understand the importance of receiving the correct parts promptly, especially for something as essential as a charger for your unit. Please be assured that we are actively working to address this issue and ensure that the correct charger is sent to you as quickly as possible. We appreciate your patience and understanding as we work to rectify this situation.
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Moore, C.
Nov 13, 2023
The representatives were informative, helpful, and not high-pressure.
The representatives were very informative and helped me to decide on the correct concentrator for me. They were not high-pressure. Once I decided on a concentrator, the purchase process was very quick. And the unit was shipped as soon as they received the prescription. A text was sent informing me that the prescription had been received.
Response from Oxygen Concentrator StoreNov 20, 2023
We're pleased to hear that our representatives were informative, helpful, and not high-pressure in assisting you with selecting the correct concentrator and facilitating your purchase. Your satisfaction is important to us, and we appreciate your feedback about the purchase process and prescription notification. If you ever have more needs or questions in the future, please don't hesitate to reach out – we're here to assist you. Thank you for choosing us, Craig, and for sharing your positive experience!
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Rodger C.
Nov 13, 2023
Nick was great
Nick was great, not pushy and very knowledgeable
Response from Oxygen Concentrator StoreNov 20, 2023
We're glad to hear that Nick provided you with a great and knowledgeable experience without being pushy. Your satisfaction is important to us, and we appreciate your feedback. If you ever have more needs or questions in the future, please don't hesitate to reach out – we're here to assist you. Thank you for choosing us, Rodger, and for sharing your positive experience!
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