Pam E.
You are good at getting orders to us…
You are good at getting orders to us and the products do work. The double battery G4 does not hold air as long as it should, I thought it would hold a lot more than 4 hours.
Response from Oxygen Concentrator StoreNov 28, 2023
Thank you for your feedback, Pam Edwards. We're glad to hear that you're satisfied with the promptness of our order deliveries and that the products are working for you. However, we understand your concern regarding the battery life of the Inogen G4 double battery. The battery duration can vary based on several factors, including the flow setting, breath rate, and usage patterns. While the double battery is designed to offer extended use, it might not always align with the expected duration, especially under higher flow settings. We recommend checking the flow settings and ensuring the battery is fully charged for optimal performance. If you continue to experience significantly shorter battery life than expected, please reach out to our customer service team. We're here to assist with troubleshooting and to ensure you have the best experience with your Inogen G4. Your satisfaction is important to us, and we value the opportunity to address any concerns you may have. Thank you for choosing our services, and we look forward to assisting you further.