Bibles, D.
A+ Customer Service Truthful Transparent
Meri was very informative and transparent on the G5 concentrator, I purchase from Meri/American Medical Sales because of her great customer service. I was working with 3 different companies selling the Innogen G5 by far Meri was above all the rest in customer service, providing information and contacting me with assistance and answers for all my questions. Very helpful in closing the purchase, processing so I received my new G5 in a short time. Thank you, Meri it is nice, to get A+ customer service in today's world.
Response from Oxygen Concentrator StoreFeb 9, 2024
We apologize for any confusion or lack of information regarding the product and associated charges. Providing clear and comprehensive details is important to us, and we regret that we missed the mark in your case. We aim to offer competitive pricing and financing options, and we're here to address any questions or concerns you might have. Please reach out to our customer service team for further assistance and clarification on these matters. Your satisfaction and understanding are our priorities. Edit: We're thrilled to hear about your positive experience with Meri, David! Providing top-notch customer service is one of our top priorities, and we're glad Meri was able to assist you effectively throughout the purchasing process. If you ever need further assistance or have any questions in the future, don't hesitate to reach out. Thank you for choosing us, and we hope you enjoy your new G5 concentrator! And thank you for taking the pain to update your review. We appreciate it!