Oxygen Concentrator StoreReviews of oxygenconcentratorstore.com

Response from Oxygen Concentrator StoreFeb 9, 2024

We're glad to hear you received good advice and honest answers from our team, Robert. It's important to us that we provide clear and helpful guidance for your needs. We apologize for the inconvenience caused by the delayed UPS delivery and the lack of timely notification. We understand how valuable your time is, and waiting around unnecessarily is frustrating. Please know that we'll take your feedback into account as we strive to improve our service. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us and for sharing your experience.

Response from Oxygen Concentrator StoreFeb 9, 2024

It's wonderful to hear about your positive 14-year experience with us, Linda. Providing helpful, competent, and prompt service is what we aim for, and it's great to know our team has been able to support you effectively throughout this time. We take pride in offering personalized advice and keeping accurate records to ensure your needs are met efficiently. Thank you for your loyalty and for taking the time to share your experience. We look forward to continuing to serve you in the years to come.

Response from Oxygen Concentrator StoreFeb 9, 2024

Thank you for your feedback, Mike! We're pleased to hear that you're satisfied with our service and that the products are working well for you. If you have any questions or need further assistance, don't hesitate to reach out. We're here to help!

Response from Oxygen Concentrator StoreFeb 9, 2024

Thank you for your continued trust and loyalty, Stephen! We appreciate your support and are glad to have you as a repeat customer. If there's anything else we can assist you with, please don't hesitate to reach out.

Response from Oxygen Concentrator StoreFeb 9, 2024

We're thrilled to hear that Nick was able to provide you with such exceptional support, Jan! It's wonderful to know that supplemental oxygen has made a positive difference in your life, especially after experiencing the challenges of being a long-hauler. If you ever need further assistance or have any questions, please feel free to reach out. Take care!

Response from Oxygen Concentrator StoreFeb 8, 2024

Thank you for your review, Thomas Lew. We're glad to hear that you were satisfied with our pricing and service. If there's anything we can do to make your next experience a 5-star one, please let us know. We value your feedback and look forward to serving you again.

Response from Oxygen Concentrator StoreFeb 8, 2024

We're truly sorry to hear about your experience, Joe. It's concerning to learn that the service you received from our customer service was not up to standard, and we apologize for any inconvenience caused by the missing return instructions and labels. On the other hand, we're glad to hear that our sales representative provided you with excellent service. To address your concerns promptly and efficiently, could you please provide us with some contact details or an order number? You can contact us at (877) 303-9289. This information will enable us to locate your account and take immediate action to rectify the situation. You can rest assured that we take your feedback seriously and are committed to providing compassionate and professional service to all our customers, especially those in need. Thank you for bringing this to our attention, and we look forward to resolving this matter to your satisfaction.

Response from Oxygen Concentrator StoreFeb 9, 2024

It's fantastic to hear that Nick was able to assist you promptly and efficiently, Diana! We understand how important it is to have reliable equipment, especially when dealing with altitude changes. We're glad we could help you get back on track during your Colorado visit. If you ever need further assistance or have any questions in the future, don't hesitate to reach out. Safe travels!