Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store reviews

10,527 approved reviews, newest moderated first

Hastings, J.
Mar 28, 2024
Timley help
First people actually answered the phone. Second Chris was familiar with my concentrator. Third, there were two new plugs in the bottom, not described in the instructions. And Chris connected me to a tech person who actually knew about them and properly advised me to remove the plugs and insert the new stack. Fourth all is working fine. Success feels good. Best Regards Jerome Hastings
Response from Oxygen Concentrator StoreApr 3, 2024
Thank you for sharing your experience, Jerome! We're glad to hear that Chris was able to assist you promptly and effectively. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help!
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Clay, J.
Mar 28, 2024
Nick did a great job thank you only…
Nick did a great job thank you only thing I would ask if you would please send a paper bill with joyce clay p.o. Box 243 reedsville wv address on a paper bill thank you
Response from Oxygen Concentrator StoreApr 3, 2024
Thank you for your feedback, Joyce! We're glad to hear that Nick provided excellent service. Regarding your request for a paper bill with your preferred address, we include paper bill with every order. If you have any further questions or need assistance, please don't hesitate to reach out.
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Timothy M.
Mar 28, 2024
Great advisor
Great advisor. Fast service despite snow storm.
Response from Oxygen Concentrator StoreApr 3, 2024
Thank you, Timothy! We're pleased to hear that you had a positive experience with our advisor despite the snowstorm. Providing fast service is always our priority, regardless of the weather conditions. If you need any further assistance in the future, feel free to reach out to us.
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Jones, B.
Mar 28, 2024
It came well packaged and came quickly…
It came well packaged and came quickly in the mail only about 3 days before it was delivered.
Response from Oxygen Concentrator StoreApr 3, 2024
Thank you for sharing your experience, Barbara! We're glad to hear that your order arrived promptly and was well-packaged. If you have any further questions or need assistance, don't hesitate to reach out to us.
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Lane, S.
Mar 28, 2024
Ordering a battery was fast and simple
Ordering a battery was fast and simple. It arrived in 2 days. Great!
Response from Oxygen Concentrator StoreApr 3, 2024
Thank you for your feedback, Suzanne! We're delighted to hear that your ordering experience was fast and simple, and that your battery arrived promptly. If you need any further assistance in the future, please don't hesitate to contact us.
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Hilpert, J.
Mar 28, 2024
Great company to work with
Mez Was very knowledgeable in picking out the best portable oxygen. Also she gave me her direct phone number do I didn’t have to wait on hold
Response from Oxygen Concentrator StoreApr 3, 2024
Thank you for your kind words, Joanne! We're thrilled to hear that Mez provided you with knowledgeable assistance and made the process convenient for you by providing her direct phone number. If you have any further questions or need assistance in the future, feel free to reach out to us anytime.
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Charles
Mar 28, 2024
Reliable help for oxygen needs!
Fast, courteous, dependable service.
Response from Oxygen Concentrator StoreApr 3, 2024
Thank you for your feedback, Charles! We're glad to hear that you found our service fast, courteous, and dependable. If you have any further needs or questions regarding your oxygen equipment, please don't hesitate to reach out to us. We're here to help!
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Harris, P.
Mar 28, 2024
Pre-Sale Lack of of Return Policy
The ordering & delivery of my new Sequal Eclipse 5 O2 concentrator was well handled. But the policy of not notifying me in advance of sale about the very short-term return policy deadlines -- combined with the later admonition to me when I questioned my machine's performance ("Run it for 100 hours before you can tell if it is working properly") -- was unfair at best and a questionable business practice.
Response from Oxygen Concentrator StoreApr 3, 2024
We appreciate your feedback, Paul. We're glad to hear the ordering and delivery process for your Eclipse 5 concentrator went smoothly. We understand your concerns regarding our return policy and the guidance on the machine's performance evaluation. Our aim is always to be transparent and supportive to our customers. We will take your feedback into consideration to improve our communication and policies to ensure a fair and satisfactory experience for all our customers. If you have any further questions or need assistance with your machine, please don't hesitate to contact us. We're here to help!
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