Great products and great service! I love these shirts
Response from OxknitAug 26, 2026
Dear,
Thank you so much for your kind support and positive feedback. We truly appreciate your trust and affirmation.
We will continue to bring you more trendy vintage-inspired styles and strive to provide you with the best shopping experience. We sincerely hope you'll continue to follow us and stay tuned for our latest collections.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We'll always be happy to help.
We wish you all the best!
EK
Ericka K.
Great customer service!
Love their apparel! Unfortunately, the sweater I purchased ran a little small, but customer service was very responsive and made it easy to replace with a new item. I will definitely purchase from them again!
Response from OxknitAug 26, 2026
Dear,
Thank you so much for your kind support and positive feedback. We truly appreciate your trust and affirmation.
We will continue to bring you more trendy vintage-inspired styles and strive to provide you with the best shopping experience. We sincerely hope you'll continue to follow us and stay tuned for our latest collections.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We'll always be happy to help.
We wish you all the best!
JT
Jenny T.
Shipping was pretty quick considering…
Shipping was pretty quick considering it's coming from overseas, and the quality of the three items I ordered is great. Sizes are a bit all over the place. I ordered a small sweater (short sleeved), a medium halter-style sweater, and a small skirt. The small sweater fits great, if a little big. The medium halter was too small, and the small skirt was a little small. I contacted them through their chat bot, and received an email back after a few days. They offered to exchange the halter and told me I didn't have to send back the medium. and they gave me a 15% refund on it. The new one arrived a couple of weeks later. So good customer service, good quality, unique products, good prices. I would order a size up on items that aren't traditional sweater styles.
Response from OxknitAug 26, 2026
Dear,
Thank you so much for your kind support and positive feedback. We truly appreciate your trust and affirmation.
We will continue to bring you more trendy vintage-inspired styles and strive to provide you with the best shopping experience. We sincerely hope you'll continue to follow us and stay tuned for our latest collections.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We'll always be happy to help.
We wish you all the best!
WD
William D.
I am a huge fan of Oxknit’s 50’s and…
I am a huge fan of Oxknit’s 50’s and 60’s designs. I had hesitated to buy from a company that ships from China, but was really happy to find their store on Amazon. I ordered 5 from Amazon over time and was very happy with material, fit and design.
Looking over Oxknit’s own website, I found a couple of more shirts I really liked, took a deep breath and took a chance ordering from China. Glad I did.
Ordering 2 or more from the website is cheaper, especially with the discount printed on tags from previous orders, and they allow combining with markdown prices, so even with the shipping cost, comes out much cheaper than buying on Amazon.
And shipping was MUCH faster than I expected. I received the order in 5 business days (7 if you count weekend). I live in S Florida.
Customer Service (Melody) responded within hours to a concern I had about tracking number.
Overall, ordering from the website was an A-1 experience.
I’m a happy customer!
PS— don’t let some of their more bizarre “Portlandish” models stop you from ordering. The vast majority of their models on their videos are regular guys.
Response from OxknitAug 26, 2026
Dear,
Thank you so much for your kind support and positive feedback. We truly appreciate your trust and affirmation.
We will continue to bring you more trendy vintage-inspired styles and strive to provide you with the best shopping experience. We sincerely hope you'll continue to follow us and stay tuned for our latest collections.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We'll always be happy to help.
We wish you all the best!
JH
joey H.
The clothes are amazing
The clothes are amazing, the quality is great, and their customer service is awesome. I had received the wrong size and emailed them about it, and they corrected it immediately. My friends and I love this clothing store
Response from OxknitAug 26, 2026
Dear,
Thank you so much for your kind support and positive feedback. We truly appreciate your trust and affirmation.
We will continue to bring you more trendy vintage-inspired styles and strive to provide you with the best shopping experience. We sincerely hope you'll continue to follow us and stay tuned for our latest collections.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We'll always be happy to help.
We wish you all the best!
JO
John
Top site
Hele mooie collectie's en fantastische polo's. Prijs / kwaliteit is super. Ook een geweldige online klantenservice. Mijn probleem in 1 -2-3 opgelost. Hier bestel ik absoluut nog.
Response from OxknitAug 20, 2026
Beste klant,
Hartelijk dank voor uw vriendelijke steun en positieve feedback. We stellen uw vertrouwen en waardering enorm op prijs.
We blijven u graag verrassen met trendy vintage-geïnspireerde stijlen en streven ernaar u de beste winkelervaring te bieden. We hopen van harte dat u ons blijft volgen en op de hoogte blijft van onze nieuwste collecties.
Mocht u in de toekomst vragen hebben of hulp nodig hebben, aarzel dan niet om contact met ons op te nemen. We helpen u graag verder.
Wij wensen u het allerbeste!
JW
Jennifer W.
Another company that can’t afford to do real business
It takes so long for shipping. I needed to return an item once and never heard back. I stupidly ordered another item and they did get back to me. However, I needed to take photos. When you write, you have to wait for a reply. They won’t allow you to return for almost any reason and if you do try, the place is in China and you have to pay for shipping yourself. Order it from Amazon if you can. This company is a joke.
Response from OxknitAug 20, 2026
Dear,
We’re sorry to hear about your experience and sincerely apologize for the frustration caused.
Regarding shipping, for international transportation, the estimated delivery time is generally 7–16 business days after shipment. After reviewing your order, we found that your package arrived approximately 7 days after it was shipped, which was actually a relatively fast delivery time for an international shipment.
Regarding product issues, if you think an item you received is defective or has a color discrepancy, we may ask you to provide photos so that we can verify the issue and offer an appropriate solution. However, if you wish to return an item due to sizing, personal preference, or simply because you do not like it, you do not need to provide photos to request a return. Due to the high volume of inquiries we receive, we usually respond to emails within 24 hours on business days.
You can review our full return and exchange policy here:
https://www.oxknit.com/pages/return-exchange.
We apologize again for the inconvenience and appreciate your feedback.
Best regards,
Oxknit Customer Service Team
AB
Amy B.
Really weird fit
Really weird fit, tight across the hips and floppy around the middle. Garbage return policy.
Response from OxknitAug 20, 2026
Dear,
Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations.
We offer a 30-day return policy. You can find more details here: https://www.oxknit.com/pages/return-exchange.
Regarding the sizing, we recommend referring to the size chart on the product page before placing an order. If you prefer a looser fit, we generally suggest choosing one size up.
If the item you received does not match the size chart, we would appreciate it if you could send us clear photos showing the measurements of the garment at [email protected]. We will carefully review the measurements, and if there is a size discrepancy of more than 3 cm (1.2 inches) compared to our size chart, we will take full responsibility and provide an appropriate solution.
We appreciate your patience and the opportunity to resolve this for you. We look forward to hearing from you.
Best regards,
Oxknit Customer Service Team
