Gregory J.
DO NOT BUY FROM THIS COMPANY
Both of the sweaters I ordered are thin and cheap. I wouldn’t pay $15 for either sweater, let alone $50!!! Do NOT purchase from this company. The return policy forces you to send the product all the way back to China, at YOUR EXPENSE. They say if you are unhappy for any reason, they’ll refund your purchases, but they make it impossible to get a refund.
Response from OxknitOct 26, 2026
Hi, Thank you for sharing your experience with us. We want to apologize for the disappointment and inconvenience you've experienced with your purchase. We understand how frustrating it can be to receive a product that does not meet your expectations. We have a 30-day return policy in place for situations like this. Please take a look at our return policy here: https://www.oxknit.com/pages/return-exchange. We want to make sure you are completely satisfied with your purchase and we would be happy to help you with a return or exchange. We truly value your feedback and we will use it to improve our products and services in the future. Have a blessed day! Best regard, Oxknit Customer Service Team