ownkoti.comReviews of ownkoti.com

I have made a number of purchases from Ownkoti. The quality is top notch. I did have a problem with a pair of pants, where the fabric separated from the seam. I contacted them, and they offered a different pair of pants, sent to me for no charge. They were truly responsive and very helpful. I plan to shop with them long into the future!!

My experience with Ownkoti has been excellent! I love the bedspreads we got. They're perfect for our new home in florida. Beautiful, light weight and well made. I also was accidentally shipped the wrong color for one of my bedspreads and they were super quick to respond and help me out by shipping the replacement out asap! All around great experience.

Ownkoti has beautiful products crafted from very fine materials. Their styling is elegant and unique. The customer service is excellent, as the company representatives respond promptly to any concerns. Highly recommend.

Beautiful and comfortable Pyjamas. Nicely packaged.

Ottima esperienza. Ho acquistato un kimono di ottima qualità per un regalo ad un amico, ma ho sbagliato la taglia e ho dovuto cambiare l'articolo, ho trovato una cortesia ed un'efficienza senza precedenti. Consiglierò ad amici e conoscenti di utilizzare questo sito per fare regali. Grazie

The return policy clearly states ownkoti accepts Returns up to 30 days after delivery I tried to return after immediately after it arrived because of the poor quality. After several emails from them offering me a 15% refund but keep the Robe they agreed I could return the Robe to China . Ridiculously expensive and they know it!! Make sure you DONOT plan on returning your purchase.

I was sent an extremely large dressing gown that would fit a Large or Extra Large when I ordered a Medium. And now I will only receive a 15% refund for the privilege of not paying an extortionate cost to ship to China where the garments are manufactured, not the US. Avoid

The website was originally saying it was registered in NM, USA, but it turns out that was just a shell company or non-existing? The supplier for the company is located in mainland China and uses HongKong customer service? If you want to return something, good luck on that. Today I checked its website again and it has removed its USA address.