ownkoti.comReviews of ownkoti.com

I was shopping for a duvet cover via Google Shop, which brought me to ownkoti. Site design looks fine (nothing too spammy or janky) I thought - definitely international. - First thing I usually check is customer service - that's only available via email or messenger? - Next I came here and saw mixed reviews -Then did a domain register lookup - that is here Organization: Privacy service provided by Withheld for Privacy ehf City: Reykjavik State: Capital Region - Checked the T&Cs for governing law - that's in FR - Parent company Info: Registered Address: UNIT 04-05 16TH FLOOR THE BROADWAY, NO. 54-62 LOCKHART ROAD, WANCHAI, 999077, WH, HK Governing Law: (as applicable) So yes, a HK based co with governing law in FR but the site is overseen in Iceland? Sure thing.

Amazing products high quality!! Warm customer service!

I purchased a nightie (Cheomsang, straight cut with 3 buttons at the side top) which I wanted to take on holiday with me it took 10 days for delivery but to be fair after I emailed them they dispatched quickly but china’s a long way away so it arrived a day too late. I ❤️ the item. Gorgeously made, soft fabric & beautiful print & colour. My only criticism is the sizing. I ordered XL because I’m a UK 16/ 38F cup & I thought it’d fit loosely around my bust according to the size chart. It fits (just) around the bust & is therefore snug on my back too. I haven’t washed it yet so if it shrinks it’s going to need inserts! I would love to buy a couple more but I think I’m too curvy “Tang” rather than slender “Han” for this product and their sizing for Western women. Definitely order a size up if you can. An XL is UK 14/16 at best.

Very pretty and well made robe. I got the green one with red inside. With just a little more work, this could be a reversible robe, but it is not. The shipping was a bit slow and that tracking system was not great. It just showed up one day.

My experience was positive. I orered 3 throws which I expected to be beidge, the colour was more peach. I wrote to the team and asked for a return address. They offered me discounts which I didn't accept. Finally the sent me the return address. It took awhile but I got in touch giving my tracking number. I told them I'd be happy with a replacement of equal value. I picked a nice quality bedspread and it arrived with express post within a week. I was pleasently surprised

I was unhappy with the bedspread I ordered. The fabric was cheap and very drab. I contacted the company to return it. It had been shipped from a distribution center in Florida. When I asked to return it they sent a 5 line address in China. The post office said to return it the cost was $98. That $98 isn’t refundable. So you can’t return their items. It is a scam. Beware

I ordered a pijama in size L from the ownkoti.com site, but what I got was definitely not large, or even medium. It was much smaller than one would expect from a regular Large size.

Great customer service.