ownkoti.comReviews of ownkoti.com

J'ai reçu ma commande mais la taille des trois pyjamas ne correspond absolument pas aux normes françaises, ils sont trop petits. Le 2XL correspond à XL. Après de nombreux échanges de mails avec Ownkoti, on me propose des robes de chambre 2XL que j'ai reçues aujourd'hui. De même taille que les pyjamas mais beaucoup mieux taillées. Elles me vont parfaitement.

XL fits like a medium. Tried to return. Kept getting the run around and offers to purchase more items. Just wanted my money back. Then says I will have to send back to China at my own expense and it will be very expensive. Very poor business practices. Would never do business with them again and never recommend!

I have purchased several items from this company. A blanket, a dress, a table cover, and a bathrobe. Every item is beautifully made, and designs which are artful. Best of all is the customer service which includes a speedy reply and excellent service.

Ownkoti is a great company. I bought the Ink Peony Kimono Loungewear Set, and it's the prettiest and also softest pair of PJ's I've got. I know I'll be asked where I found them, so have made sure I can't lose their details!

Ordered a king size quilt. It barely covered the mattress and came with wrong colored binding. Display photos showed quilts covered to the floor. When brought that to their attention, they said covers are not to American dimensions and that I should have checked dimensions beforehand. Also label was on outside as opposed to underside. Trying to return bedding for a refund was a nightmare. I was asked to justify need for refund and send photos of bedding, skew numbers and bar code. Tried to discourage me from requesting refund as it was going to be expensive. Sure enough I had to return to China that would have cost $200-$300 dollars with no guarantee of getting my money back according to what other reviewers stated in their experience. I wished I had read the online reviews earlier. They are not a trustworthy company.

Complete junk and no response from customer service to refund and return the convertor. the converter has imperfections in the material and not as advertised. DO NOT BUY FROM THIS SCAM COMPANY. my order number # OK174340

I have purchased two sets of sleepwear, a large blanket and a lounge dress from Ownkoti and I absolutely love them all!! The fabric and designs are high quality, the pieces are beautifully made, and the colors and finishes are fantastic. I have been very happy with their delivery times and service, and highly recommend this brand.

I have two quilts of Ownkoti's. Both are thick and warm but not too hot for me. One is the Ginko pattern which is very beautiful on my bed while the other one is a navy and white check pattern for my couch which is perfect to use while being not too heavy but keeps me warm while lounging. I love them both and they are stylish and well made. I am very happy with my purchases.