Owlet Baby CareReviews of owletcare.com

This is the worst app enabled smart device I have used in years. Can't get a brand new dream sock to work on a basic 2.4 wifi connection (in multiple different locations). Can't get the device to register....why are there multiple apps? App regularly stalls with no solution. Multiple devices don't work. How can a company provide such an expensive product for babies and be so unreliable in their tech? I would not trust this device for my baby and have just thrown $300 in the trash. Wildly frustrating.

DONT BUY. I have so much proof of how faulty this item/product is. I have currently sent over 30 emails to date since December and still no closer. It’s also EXTREMELY dodgy that when my son gets unwell (he’s just started nursery so this is expected) - he’ll get higher reads especially his heart rate.. what happens? The sock will constantly go off stating “difficulty getting reading- ensure a snug fit” when the sock is on absoutley fine. It’s like the sock can’t handle it - I have actual proof of this happening tonight. This is the second time it’s happened. The original issue of it constantly going off fixed itself and has been fine for a few weeks until now- when my son is unwell and we need the sock the most. Oh and if I email them? Like I’ve done tonight….That’ll also trigger the sock/base going off every 10 minutes and then it magically fixing itself.. I have proof of all of this and I’m willing to take this so much further. This company are discusting and so morally wrong. I’ve begged for help and they’ve completely ignored me.

The owlet system as a whole is terrible. My phone half the time will not connect to the camera and tells me the owlet is offline, it is not a wifi issue. It’s scary in the middle of the night when the owlet will not connect and I can’t see my 3 month old baby on the monitor. It was also very difficult to get it set up. Would not recommend this camera system if you are having a baby. Such a headache.

Horrendous! Two machines 15 correct passwords and still won't connect. So you sign up to owlet care and get a link sent to you from dodgy Dave. Guess what the link they send you is doesn't load. Stay well clear! £4.50 Is all this junk is worth.

Exceptionally patchy video connection / despite having a mesh system at home and superfast broadband owlet continuously fails to connect to camera (and even worse will connect to one but the one right next to the other then says it can’t connect). Given the price the connection should be rock solid for camera. Added to this the base has virtually no range - even in a standard sized house it consistently beeps to say it has lost connection meaning that I effectively have to have it in the same room as the sock which defeats the point (and the app won’t let me switch off notifications for this either). When it works it is a good bit of kit - but it is so unreliable that I can’t recommend. Avoid.

We experienced some issues with the audio not coming thru, so we couldn’t hear when our daughter cried at night. This led to us moving our daughter out of her room since we no longer can trust the Owlet. We contacted customer service and attached everything they asked for including a video of this problem happening. And this had led to no response at all for at least half a year.

Just like the other people here, I want to echo buyers beware!!!!! They don’t answer emails. So many issues and no support. I question their ethics with a product that is supposed to save lives and they won’t answer an email.

The worst camera in the world. The app is shit. Dont work every time. Just buy normal camera dont this shit.