OutdoorMasterOutdoorMaster® believes that all of us deserve the opportunity to enjoy the joyful experience of participating in outdoor sports. As we were unhappy with the general situation of good outdoor gears costing way too much money, we now have our brand to bring cutting-edge technologies to mid-priced products.What's more, we had become, in 2021, one of the Official Supplier to the U.S. Ski Team named by The U.S. Ski and Snowboard Association (USSSA)
OutdoorMaster (outdoormaster.com) has 351 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Outdoor & Winter Sports · Los Angeles, California
Excellent
Outdoor & Winter Sports · Bakersfield, California
Excellent
Outdoor & Winter Sports · City Of Industry, California
Excellent
Outdoor & Winter Sports · Torrance, California
Excellent
351 approved reviews, newest moderated first
Amanda S.
Ordered some ski goggles for my daughter for Christmas. Love the variety of color choices and was pleased to see they came with protective storage bags! Had to reach out to customer service with a question - they responded quickly and my questions were answered.
Response from OutdoorMasterDec 10, 2025
It’s great to hear that you’re satisfied! Thanks for the awesome feedback – we truly appreciate it!
Kyle C.
I ordered 2 pairs of snow goggles. Upon receiving the items I ordered, I noticed that one set had been used and did not have all of the pieces. I reached out to the OutdoorMaster team and they were extremely helpful. They ordered me a new pair right away, just had to take a few photos to authenticate that the items were missing/damaged. These things happen and I believe it’s all about how a company reacts to it. They did a great job and I plan to order again in the future.
Response from OutdoorMasterDec 10, 2025
Thank you for your amazing review! We're grateful for your support and look forward to serving you again!
Tim Z.
I discovered a crack in my helmet and Outdoor Master quickly offered to send a replacement. Very good customer service.
Response from OutdoorMasterDec 10, 2025
Thank you so much for your kind words! We're thrilled to hear you're happy with our product. We appreciate your support!
Nick C.
The helmet is extremely comfortable and it’s very well and it fits perfectly with their Bluetooth drop in earphones too. A lot better than Rentals and great price would highly recommend
Response from OutdoorMasterDec 10, 2025
Thank you for your amazing review! We're grateful for your support and look forward to serving you again!
Austin
Customer service was wonderful! Received duplicates of the same item and the problem was resolved within ours of getting in contact with the company’s service line. Even allowing me to keep the miss sent item. High quality ski goggles as well. Definitely will recommend to friends and family!
Response from OutdoorMasterDec 2, 2025
Thanks for the great feedback! We’re glad you had a positive experience with us. Your satisfaction means a lot!
Nathan N.
I had questions about a Helmet/goggles combo I purchased. I wanted to exchange the pro goggles for the ultra version. They were prompt in answering my questions and made the process of return/exchange very easy. Great experience, I'll be back for more!
Response from OutdoorMasterNov 28, 2025
Thank you so much for your kind words! We're thrilled to hear you're happy with our product. We appreciate your support!
Camden M.
They were very helpful with getting me a new helmet after there were some defects in my order, they were quick, responsive, and ready to help. I’m happy with how they handled everything and I look forward to buying more of their products in the future.
Response from OutdoorMasterNov 28, 2025
Thank you for your amazing review! We're grateful for your support and look forward to serving you again!
Customer L.
The person I worked with at customer service was very kind and worked with me. Given I wanted a refund but was past the return policy timeframe, I was offered a replacement since I could not get the pump to seal and inflate my SUP. I appreciate their help.
Response from OutdoorMasterNov 26, 2025
Thanks for the great feedback! We’re glad you had a positive experience with us. Your satisfaction means a lot!