OutdoorMasterReviews of outdoormaster.com

I ordered two helmets and a pair of ski goggles for the season - first time buying gear but they had great reviews online. Helmets fit great, look sleek, and have an awesome lining. I cannot wait to use. I do have to mention that my goggles got lost in the delivery process. HOWEVER the customer support was absolutely incredible. They responded extremely fast and have a new pair of goggles on the way already. They were also helpful in answering questions and being very kind and supportive. I am so excited to try my new stuff.

Bonjour à tous, 24 jours après ma commande chez outdoor master je n'ai toujours rien. Les livreurs (GOFO) ne tiennent pas compte de mes disponibilités et après 4 tentatives de livraison infructueuses ils me demandent d'attendre chez moi. La téléconseillère GOFO que j'ai eu au téléphone ce soir a été particulièrement désagréable. Comme ma commande contenait un casque, un masque et des écouteurs, j'ai dû racheter l'ensemble. Le pire c'est que je ne sais pas si je verrai un jour ma commande. Le service commercial d'outdoor master n'est pas très réactif. Fuyez

Got the goggles my niece wanted and somehow ordered 2 totally my fault. They were so responsive and quick to offer a solution and worked with me to remedy my mistake. Got back to me quickly and were super friendly...also the goggles and case are great quality!

Packaging could be better. Box was dented but merch was not damaged.

I needed to exchange the helmet I bought since it was slightly too big. Once I sent the email, the company got in touch right away and coordinated the exchange process. It was a quick and smooth transaction. They were very helpful! I would absolutely buy from this company again.

Die Erfahrungen mit outdoormaster sind sehr gut. Sie antworten sehr schnell. Alles klappt. Seriöses unternehmen.

We are always very pleased with Outdoor Master’s quality products and exceptional customer service. We have been purchasing our ski equipment from this company for a few years now. On a recent order we had a mixup with the item we received. Outdoor Master resolved the issue quickly and easily with excellent communication. Thank you, OM!

Got a couple of full face helmets for our grandkids for Christmas. We thought the price was good especially considering the excellent quality. Shipping was fast. Communication was good. We had to return one for a larger size. We thought that process could have been easier, less cumbersome, and quicker. But overall, we are happy with the end result.