Our Boat House Reviews | Read Customer Reviews of ourboathouse.com

Our Boat House Reviews | Read Customer Reviews of ourboathouse.com

Our Boat House reviews

316 approved reviews, newest moderated first

Fredrika
Apr 19, 2018
Longtime Customer
As a longtime customer, I continue to enjoy visiting the store for new additions to our home and for purchasing gifts. The staff is always pleasant and helpful. Of particular note, selections found at Our Boathouse are unique and of fine quality.
Response from Our Boat HouseApr 20, 2018
Hi Fredrika, Thank you for taking the time to provide your feedback. We truly enjoy hearing what our customers have to say and we're so happy that you are a longtime customer! We appreciate your business and we hope that you will shop with us again soon. Sincerely, The Crew at Our Boat House
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Larry H.
Apr 19, 2018
Excellent selection and service
We just moved to the area and needed to furnish our new condo. We found Our Boat House on the internet and decided this was the place to purchase our new furniture even before we visited the showroom. We were immediately impressed with the selection, style and the very patient and helpful salesperson - Deb! We were completely thrilled with the process even including the delivery event. We have recommended Our Boat House to others and know they will be happy with the experience also!!
Response from Our Boat HouseApr 20, 2018
Hi Larry, Thank you so much for taking the time to provide your feedback. We truly enjoy hearing what our customers have to say and we are so glad you had a pleasant experience shopping with us! We appreciate your business and we hope that you will shop with us again soon. Sincerely, The Crew at Our Boat House
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Williams H.
Apr 19, 2018
Wonderful helpful friendly staff…Hope Williams
Wonderful helpful friendly staff beautiful store really great service would definitely recommend going to look at furniture and beautiful decor! Great store!!
Response from Our Boat HouseApr 20, 2018
Hi there! Thank you for taking the time to provide your feedback. We truly enjoy hearing what our customers have to say. We are so happy to read your kind words! Did you mean to publish a one star review? If so, what can we do to improve? We pride ourselves on all of our 5 star reviews and customer satisfaction. Sincerely, The Crew at Our Boat House
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Trisha
Apr 19, 2018
Fantastic customer service and quick…
Fantastic customer service and quick delivery to Naples. Beautiful driftwood table, a real focal point!
Response from Our Boat HouseApr 20, 2018
Thank you for taking the time to provide your feedback. We truly enjoy hearing what our customers have to say! We are so glad you are loving your driftwood table! We appreciate your business and we hope that you will shop with us again soon.
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Jana
Apr 17, 2018
It’s a scary thing to order furniture…
It’s a scary thing to order furniture sight unseen, but Boathouse made the experience great. They sent fabric samples, and when I called with lots of questions and requested opinions, the staff was knowledgeable and helpful.
Response from Our Boat HouseApr 20, 2018
Thank you for taking the time to provide your feedback. We truly enjoy hearing what our customers have to say! We appreciate your business and are so glad you had a pleasant experience. We hope that you will shop with us again soon.
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Michele C.
Apr 17, 2018
I order a chair online January 05
I order a chair online January 05, after 8 weeks I called, they told me was going to take longer that will be deliver first week of April. No one called to let me know was back order. I called again they told me now the begin of May. Customer Service I rate 0, they don’t call to let you know what’s going on with your order.
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Carroll
Apr 17, 2018
All of the above
All of the above. Would not recommend to anyone. Very disappointed - lovely store & merchandise; but unfortunately their motto must be: Customer is always wrong...very rude.
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Sue
Apr 17, 2018
Professional and very helpful with…
Professional and very helpful with every aspect of my homes style design
Response from Our Boat HouseApr 20, 2018
Thank you for taking the time to provide your feedback. We truly enjoy hearing what our customers have to say! We appreciate your business and we hope that you will shop with us again soon.
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