Otter.ai is the world’s leading AI meeting assistant, providing teams everywhere with real-time automated meeting notes, summaries, and action items from in-person and virtual meetings - turning meetings into accessible and actionable data that can be shared across teams and organizations to increase collaboration and productivity.
Otter.ai (otter.ai) has 796 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Website
otter.ai
Category
Internet & Software
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 65% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Otter.ai is the first meeting assistant I use. I have not used all of the available features yet but I am happy to have access to transcriptions without taking notes. It saves time and allows more verbal interactions and focus during meetings.
MG
Marycel G.
Commendable experience for both free and paid users
Otter.ai provides a commendable experience for both free and paid users, showcasing its transcription and note-taking prowess effectively. Saved the team time in transcribing User Interviews.
As a free user, the platform allows you to experience its benefits firsthand, although extending the recording limit to 1 hour would align better with common meeting durations on platforms like Google Meet or Zoom.
Nonetheless, the provision of three free recording transcriptions is a valuable feature, allowing flexibility, as you can have your own recordings transcribed as well(covering the need for transcription for the remaining minutes of the recording).
The user-friendly interface, intuitive navigation, and seamless collaboration tools enhance productivity significantly. The app's ability to recognize multiple speakers is also super helpful.
A standout feature is Otter.ai's option to automate joining meetings, streamlining the transcription process further and making it an ideal choice for professionals and teams.
Overall, Otter.ai offers a positive experience with its robust features, accurate transcriptions, and user-friendly design, making it a valuable asset for transcription and note-taking needs.
* This review was done as part of a promotion from Otter.
NN
ndege njega wa K.
I attend project meetings where i have…
I attend project meetings where i have to capture every conversation and this Ai tool has made my work so easy to the extent that I can skip meetings and get a summary of the conversations and action points where i got mentioned. I love it in all aspects.
PT
Precious T.
Learning how to use otter.ai has been…
Learning how to use otter.ai has been amazing. The company is doing well with the quick responses, answering questions and giving great ideas. I'm still new at it and playing around to see what is the advantages. I would refer family amd friends to use otter.ai
ST
Stacey
Great product - saved so much time!
Used Otter.ai to transcribe interviews for research. Cut the time spent transcribing by more than half. Generally very accurate. Have recommended to friends and would use again.
Best feature is where you can click on a word in the transcription and the audio will play from there.
Note: this review reflects my honest experience and was provided as part of a promotion from Otter.ai.
JA
jayzor
Love it!
Love it. Love how it creates the notes of my teacher's presentations saving valuable time. Not having to take notes helps me focus more on the lectures. As a college student, it has been extremely helpful in reaching my academic goal.
GR
Grace R.
Healing Journey Unlocked
Being able to transcribe my voice notes and ask the AI chat about the content has been revolutionary for my creativity and recall. I love how easy it is to use and edit. Definitely worth the price, even as steep as it seems. You really unlocked something with this app, thank you!
AM
Amy
Invaluable resource
I have reservations about the applications of AI in certain industries but as a transcription tool, it's incredibly helpful.
This has been such a fantastic resource for me both in my professional life and for my personal development. With my work, it has allowed me to get a quick transcription of long videos that I can then turn into learning resources. For my own personal education, I have been able to gather information from webinars to review later.
Thanks for your such a great resource!