Ornexis is a company specializing in wellness and comfort, offering innovative and effective products to improve quality of life. We provide a range of carefully designed products, including EMS technology Foot Plates, conductive creams, and relaxation accessories. Our goal is to relieve bodily pain and offer optimal comfort for all. With a commitment to quality and effectiveness, Ornexis is the ideal choice for those seeking natural and high-performing health and wellness solutions.
Ornexis (ornexis.com) has 148 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
Also known as
ornexis.com
Website
ornexis.com
Category
Wellness & Spa
Location
Sheridan, Wyoming
Listed on Five Star Index
2026
About these reviews
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The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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I was pleasantly surprised by how effective it is. Not a miracle cure, but definitely helpful for swelling and discomfort.
Response from OrnexisMar 3, 2026
Hi Emily,
Thank you so much for sharing your experience. We’re really glad to hear that you were pleasantly surprised and that it’s been helpful for your swelling and discomfort.
We always appreciate honest feedback, and you’re absolutely right — while it’s not a miracle cure, steady and consistent improvement is what we aim to provide.
If you ever have any questions or need support, please don’t hesitate to reach out to us at [email protected]. We’re always here and happy to help.
Wishing you continued comfort and relief.
Kind regards,
Glenda
CL
Cathy L.
High Quality Junk...
Your product is less than advertised..very disappointing..Wow, $100 for junk. Buyers be ware!
Response from OrnexisMar 3, 2026
Hi Cathy,
Thank you for sharing your feedback. We completely understand how disappointing it must feel if the product did not meet your expectations, especially at the price you paid.
We genuinely want to help and make sure your concerns are properly reviewed. If something didn’t work as expected or you feel the product wasn’t as described, our support team would really appreciate the opportunity to look into your order and assist you directly.
Please reach out to us at [email protected] with your order number and details about the issue, and we’ll be happy to review everything and guide you toward a solution.
We truly value your feedback and hope to have the chance to assist you further.
Kind regards,
Glenda
JK
Janice K.
Ornexis
I'm feeling the benefits of using this.
Response from OrnexisMar 3, 2026
Hi Janice,
Thank you so much for sharing this — we truly appreciate it.
We’re really glad to hear that you’re feeling the benefits from using the product. That’s exactly what we hope for every customer, and it’s wonderful to know it’s making a positive difference for you.
If you ever have any questions or need support along the way, please don’t hesitate to reach out to us at [email protected]. We’re always here and happy to help.
Wishing you continued comfort and improvement.
Kind regards,
Glenda
MP
Marie P.
My thoughts.
I think I brought the wrong one as I have swollen legs & problems with my deep veins. I also find that I can't have it very high because of my Knee replacements.
My husband uses it as well. He's using it more as a preventative approach because he has type 2 Diabetes.
Response from OrnexisMar 1, 2026
Hi Marie,
Thank you so much for sharing your thoughts and experience. We truly appreciate your honesty.
We understand that with swollen legs, deep vein concerns, and knee replacements, comfort and proper intensity settings are very important. It’s completely fine to use a lower setting — many customers find that consistent, gentle sessions can still be beneficial over time.
It’s also great to hear that your husband is using it as a preventative approach. We always encourage customers with specific medical conditions to consult their healthcare provider if they have any concerns about usage.
If you’d like guidance on settings, positioning, or whether a different product might better suit your needs, please don’t hesitate to reach out to us at [email protected]. We’re always happy to help and support you both.
Wishing you continued comfort and the very best.
Kind regards,
Glenda
ZM
Zella M.
Never received order!!
Never received order!!
Response from OrnexisMar 1, 2026
Hi Zella,
Thank you for sharing this. We completely understand how concerning it is to feel like your order hasn’t arrived.
We always make sure every order is shipped, and if there’s any issue with delivery, we want to look into it immediately and resolve it for you. Sometimes tracking updates can lag or carriers may experience delays, but we’re here to help clarify exactly what’s happening.
Please reach out to us directly at [email protected] with your order number, and our team will check the shipment status right away and assist you further.
We truly want to make sure this gets sorted out for you as quickly as possible.
Kind regards,
Glenda
BC
Bev Cordner M.
It took longer than expected to get…
It took longer than expected to get here. I thought the company was in the US but it wasnt. Not sure where they are but they had to put the package on an international flight. I ordered it on Feb 6, 2026 and didnt get it till Feb 26. By that time I didnt want it anymore but they wouldnt take it back. Its overpriced. Amazon has the same thing for 39.99 and you arent forced to buy the extras, which really arent needed. Not all happy with the experience. Will not shop here again.
Response from OrnexisMar 1, 2026
Hi Bev,
Thank you for sharing your experience. We completely understand how frustrating it can feel when delivery takes longer than expected, especially if you were under the impression the product would ship domestically.
Our standard shipping timeframe is 7–14 business days, and depending on logistics and fulfillment location, orders may travel internationally before final delivery. We understand that waiting until February 26 after ordering on February 6 may have felt longer than you anticipated.
Regarding returns and pricing, our support team reviews each case individually and outlines the available options based on the order details and policy terms. We never want a customer to feel unheard, and we truly would appreciate the opportunity to review your case again to ensure everything was handled correctly.
Please feel free to reach out to us directly at [email protected] with your order number so we can look into this further and provide clarity.
We genuinely appreciate your feedback and the chance to address your concerns.
Kind regards,
Glenda
MG
Marie G.
Amazing Have only used for three days…
Amazing Have only used for three days and already noticed the difference. Thank you
Response from OrnexisFeb 28, 2026
Hi Marie,
Thank you so much for your kind words — we truly appreciate you sharing this.
We’re so glad to hear that after just three days you’ve already noticed a difference. That’s wonderful to hear, and we hope you continue to experience even more improvement with consistent use.
If you ever have any questions or need support, please don’t hesitate to reach out to us at [email protected]. We’re always here and happy to help.
Wishing you continued comfort and great results.
Kind regards,
Glenda
DA
DavidW
Company and Product Scam Alert
This company operates a very sophisticated scam, selling a substandard product for a premium price and hoping most customers won't make the effort to recover their money. You won't find any obvious spelling or English grammar errors, and you'll see positive "customer" reviews, so it's easy to be fooled! Ads promise 100 day money back guarantee, but fine print in the literally tiny user "manual" instruction sheet (I had to look at it with lighted magnifying glass) states that item must be returned in new, unused condition in 14 days. Delivered item was not a deluxe brand name "plate", but a half-folded, flimsy, folded generic pad that would be hard pressed to be a good computer mouse pad! It delivered absolutely zero stimulation to my feet even at highest power setting. When I reached out to the only available contact for the company via an EMAIL address, I received multiple stall responses that began by telling me to try it for several days, then progressed into repeated requests for photos or videos, and then by a barrage of offers to keep the product in exchange for credits on other company items or percentage based refunds. I consistently replied that I wanted a full refund. I honestly believe I was dealing with an AI chatbot that was running a pre-scripted conversation that could be used with any customers. After many EMAILs, I was finally directed to return the product to an address in China. When I countered with fact that item was shipped via USPS from the U.S. and that product ads never indicated anything about item having to be returned via customer paid tracked international shipment, company returned to their line of "you can still get a percentage discount". At this point, I've disputed charge with the Credit Card company, and am awaiting their final decision (I've seen elsewhere that the company with challenge my dispute - at the grossly inflated product cost, what does this company have to lose?). Their ads are highly polished, and I now doubt that any positive reviews on this product or company are legitimate. Do yourself a favor and run away from this company - don't fall for their empty promises - avoid the scam!
Response from OrnexisFeb 27, 2026
Hi David,
Thank you for taking the time to share your detailed experience. We understand how strongly you feel about this situation, and we genuinely appreciate you outlining your concerns so clearly.
We would like to clarify that we do not operate as a scam, and our intention is never to mislead customers. When a customer reaches out regarding performance, returns, or refunds, our support team follows a structured review process. This can include requesting photos or short videos to properly assess the issue and ensure that the correct resolution is provided. Any alternative options mentioned are intended to offer flexibility, not to prevent a refund where applicable.
Regarding return instructions, these are always communicated directly by our support team based on the order details and fulfillment logistics. We understand that international return shipping can be frustrating, and that is why alternative solutions are sometimes offered.
If you currently have an open dispute with your credit card company, that process typically follows formal procedures on both sides. We respect that you chose that route. However, we would still genuinely appreciate the opportunity to review your case once more and ensure everything has been handled correctly.
Please feel free to forward your order number and any relevant correspondence to [email protected] so we can personally look into this matter in full detail.
We truly want to address your concerns properly and bring clarity to the situation.
Kind regards,
Glenda
