OrnexisReviews of ornexis.com

Response from OrnexisMar 30, 2026

Dear Rachel, Thank you so much for sharing your experience with us — we genuinely appreciate it! We are really pleased to hear that your legs feel lighter and less fatigued at the end of the day, and that our product has outperformed others you have tried. That is exactly the kind of result we strive to deliver for our customers. If you ever have any questions or need any assistance as you continue using the product, please do not hesitate to get in touch with us at [email protected] — we are always here to help. Kind regards, Glenda

Response from OrnexisMar 25, 2026

Hi Terri, Thank you for taking the time to share your experience. We are truly sorry to hear that you have not been able to get the product working and that you have not yet received a response regarding your return request — this is not the standard of service we aim to provide, and we sincerely apologise for the inconvenience. We would love the opportunity to make this right for you. Please reach out to us directly at [email protected] and one of our team members will assist you promptly — whether that is helping you get the product working with the correct settings, or processing your return request straight away. We look forward to hearing from you and resolving this as quickly as possible. Kind regards, Glenda

Response from OrnexisMar 22, 2026

Hi Mrs. Smith, Thank you for taking the time to share your feedback. We are truly sorry to hear that the product did not work as expected for you, and we sincerely apologise for the frustration this has caused. We completely understand your concern about the instruction guide — the printed version that comes with the device is indeed very small, and we are sorry for any inconvenience this caused. We have a full digital version available that is much easier to read, and we would be happy to send this to you along with personalised guidance on the settings to ensure you are using the device correctly. Regarding your refund, we would like to look into this further and make sure your experience is resolved to your satisfaction. Please do not hesitate to reach out to us directly at [email protected] and we will do everything we can to help. Kind regards, Glenda

Response from OrnexisMar 22, 2026

Hi Valerie, Thank you for sharing your experience with us. We are glad to hear that you can feel the device working, and we completely understand your concern that the swelling has not yet gone down. It is important to know that results can vary from person to person, and for some customers it can take a few weeks of consistent use before noticeable improvements appear. We would love to help you get the most out of your device — there are specific settings and usage tips that can make a significant difference, and we would be happy to walk you through them personally. Please do not hesitate to reach out to us at [email protected] and one of our team members will be in touch to provide you with personalised guidance. We want to make sure you see the results you are looking for. Kind regards, Glenda

Response from OrnexisMar 15, 2026

Hi Robert, Thank you for sharing your feedback. We completely understand your frustration — the printed instruction guide that comes with the product is indeed very small, and we sincerely apologize for the inconvenience this has caused you and your wife. We have a full digital version of the user guide available, which is much easier to read. Please don't hesitate to reach out to us at [email protected] and we will send it to you straight away, along with any guidance you need on the settings. We want to make sure you both get the most out of the product. Thank you for bringing this to our attention — your feedback helps us improve. Kind regards, Glenda

Response from OrnexisMar 15, 2026

Hi Pam, Thank you so much for taking the time to share your experience with us. We are truly delighted to hear that Ornexis is making such a positive difference for your husband's legs — that is exactly what we set out to achieve, and feedback like yours means the world to our team. It's wonderful to know the product is working well for him. We hope he continues to feel the benefits every day. If you ever have any questions or need support, please don't hesitate to reach out to us at [email protected]. We're always here and happy to help. Kind regards, Glenda

Response from OrnexisMar 12, 2026

Hi Linda, Thank you for sharing your experience. We appreciate your patience with the delivery and are really glad to hear that you’re pleased with the product. It’s great to know that it helps your feet and legs feel good — that kind of feedback truly means a lot to us. If you ever have any questions or need support, please don’t hesitate to reach out to us at [email protected]. We’re always here and happy to help. Kind regards, Glenda

Response from OrnexisMar 12, 2026

Hi Nan, Thank you for sharing your feedback. We’re sorry to hear that the product did not meet your expectations and that you feel disappointed with your experience. We want to assure you that our intention is always to provide helpful products and fair support to our customers. If the product did not work as expected for you, we would truly appreciate the opportunity to review your order and assist you directly. Please reach out to us at [email protected] with your order number and details about your experience so our support team can look into the situation and help you further. We genuinely want to assist you and appreciate you bringing your concerns to our attention. Kind regards, Glenda