OrnexisReviews of ornexis.com

Response from OrnexisSep 10, 2026

Dear TLM, Thank you for taking the time to share your experience and for the 4-star review. You are absolutely right that the difference in sensation between your legs is very often a reflection of circulation itself. EMS impulses travel more strongly through tissue with better blood flow, so a leg with poorer circulation can feel weaker stimulation even at the same intensity level. As circulation improves with consistent use, that difference typically evens out — most customers notice the fuller benefit after 2–3 weeks of daily sessions. We are glad the unit arrived promptly and that it is already stimulating your lower legs. If you would ever like personal guidance on session length or intensity for your left leg specifically, please feel free to reach out to us at [email protected] and we will be happy to help. Kind regards, Glenda

Response from OrnexisSep 10, 2026

Dear Karen, Thank you for your honest 4-star review and for taking the time to share such detailed feedback with us. We are sincerely sorry that the delivery took longer than it should have and that the packaging arrived in poor condition — that is not the standard we aim for, and we will pass this on to our fulfilment partners. Your feedback on the instructions is also very valuable; you are not the first customer to mention that the print is small and the wording could be clearer, and we will make sure the product team hears this directly. The suggestion of a simple protective case for storage and cord management is a genuinely good one and we will pass that along too. We are glad to hear that the pads themselves are working well for you and that your daughter is also benefiting — that means a great deal to us. If there is anything further we can help with, or if you would like clarification on any of the instructions, please write to us at [email protected] and we will walk you through it personally. Kind regards, Glenda

Response from OrnexisSep 5, 2026

Dear Janice, Thank you for your 4-star review and for the honest feedback on the instructions — it's a fair point, and one we'll pass to the product team for the next print run. To clarify the three buttons: M switches between the different massage modes (each mode uses a different stimulation pattern to target circulation and muscle relaxation in a slightly different way), while + and − adjust the intensity within whichever mode you have selected. It's worth cycling through the modes at a low intensity first to feel the difference, then increasing + until you find the level that feels stimulating but still comfortable. We're really glad the EMS experience itself has been enjoyable and that the delivery arrived quickly. For the full benefits, we generally recommend two short sessions a day for 2–3 weeks — the effect on circulation is cumulative. If you'd like a more detailed walk-through of the modes and settings for your specific goals, please email us at [email protected] and we'll be happy to guide you personally. Kind regards, Glenda

Response from OrnexisJul 23, 2026

Dear Kathy, Thank you so much for taking the time to share your experience — I am really glad to hear your Achilles felt better after using the device. The strong sensation you noticed is completely normal at the start: EMS sends electrical impulses to stimulate the muscles and improve circulation, and most users find it becomes much more comfortable after a few sessions as the body adjusts. Starting at a lower intensity and gradually building up over time usually helps a great deal. For the fullest benefits, we recommend using the device on both feet twice daily for around 2–3 weeks, as the effect on circulation and comfort builds cumulatively. If you would like any personal guidance on settings or session length, please write to me at [email protected] and I will be very happy to help. Kind regards, Glenda

Response from OrnexisJun 29, 2026

Dear Sylvia, Thank you for your 4-star review and for taking the time to share your experience. We're delighted to hear that your delivery arrived right on schedule — getting your device into your hands promptly is something we take seriously, so it's great to know it went smoothly for you. As you begin using your Second Heart Activator, do remember that EMS works cumulatively — most people start to feel the full benefits to circulation and comfort after 2–3 weeks of consistent twice-daily sessions. If you ever have any questions about how to get the most from your device, please don't hesitate to reach out at [email protected]. Kind regards, Glenda

Response from OrnexisJun 29, 2026

Dear Cheryl, Thank you so much for your 4-star review and for sharing your early impressions. We love hearing that such a compact device is already making a powerful impression after just two weeks — that's exactly the kind of feedback that makes our day. EMS works cumulatively, so the full benefits to circulation and comfort really tend to settle in around the 2–3 week mark with consistent twice-daily use, and you're right on track. Do take your time exploring the higher intensity levels — work up gradually as your muscles adapt, and you'll find your most comfortable setting. If you ever have any questions along the way, we're always here at [email protected]. Kind regards, Glenda

Response from OrnexisJun 27, 2026

Dear David, Thank you for your 4-star review and for sharing your wife's experience with us. We're so pleased to hear that she can use her device comfortably while seated — that's exactly what we hoped for. Being able to relax during a session, rather than having to stand, makes it much easier to stay consistent, and consistency is where EMS really delivers. Most users feel the full cumulative benefits after about 2–3 weeks of twice-daily use, so please encourage her to keep going. If there is anything specific we could improve to turn this into a 5-star experience, or if you ever have any questions, please don't hesitate to reach out to us at [email protected] — we'd love to hear from you. Wishing your wife continued progress. Kind regards, Glenda

Response from OrnexisMay 25, 2026

Dear Susan, Thank you so much for sharing your experience and for your patience throughout the process. We are sorry to hear that your first item broke after initial use — that is certainly not the experience we want for our customers. We are pleased that our team was able to arrange a replacement for you, and we hope it arrives in perfect working order and serves you well for a long time to come. Should you have any questions or concerns once you start using it, please do not hesitate to reach out to us at [email protected]. We are always happy to help. Kind regards, Glenda