Lee W.
Was told the item would arrive by…
Was told the item would arrive by Friday hasn’t showed up yet
Response from OrnexisApr 13, 2026
Dear Lee, Thank you for reaching out and we sincerely apologise that your order has not arrived as expected. We completely understand how frustrating this must be, and we are sorry for the inconvenience caused. Please contact us directly at [email protected] with your order details and our team will investigate this immediately and do everything we can to resolve this for you as quickly as possible. Kind regards, Glenda




