We specialize in providing budding artists with unique DIY Paint By Number canvases and all the painting tools needed to get started.
Originalpaintbynumber (originalpaintbynumber.com) has 427 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Stephanie G.
Beware of this company who steals your money. Even their website says if your product shows delivered and you didn’t get it, go ask a neighbor. They gave me a bogus tracking number. Now my shipment is “processing” and they refuse to refund my money.
Barbara L.
I too wish I could give a 0. Wanted to do something nice for my sister in quarantine. These people are fake and stealing money.
Richelle D.
This website is a scam. I placed an order on April 2nd and I contacted them on April 14th after being inundated with marketing emails from them about the status of my order. I received a "reply" that talked about COVID-19 and didn't acknowledge my order at all. DO NOT PURCHASE ANYTHING FROM THEM. I have made a claim and hope to receive a refund.
Claire
Heartbreaking seeing these reviews after purchasing quite a lot from this website :( I sent a very nice email asking for shipping times, surprise-no response. Sent a second, slightly annoyed email as they had just ignored me and guess what? No response. I will be calling my card company to see if they can do anything, but stay away! I doubt I will receive them :(
Maggie S.
Stay away from this company!! I have tried to reach them 4 times, and each time I get a "canned" reply. I am contacting my credit card company to get a refund. They use false advertising. Read the other reviews. They are all negative.
Dipti & U.
I ordered a canvas 4 weeks ago. The website says they're based in New York but it seems the products are shipped from China (no mention of this on the website) The tracking number didn't work until a few days ago. According to their confirmation email I should be receiving it within 2 days, but it's still in China. I emailed them to ask what sized frame I'll need (as no information on the website) and they just sent a long, generic Covid19 response. Not sure if they're a genuine company. It seems lots of people are having issues. Try and find a company based in the country you live in so you don't have to wait weeks for your order to arrive. Read the reviews first so you can avoid this stress.
Lauragh D.
Fake . Received 2 e mails back from 2 customer care reps😂 just covid 19 blah blah.. messages the exact same just different names. Ordered on the 1st of April. Reported on social media etc Does anyone know how to report this? Seems a kind of tough luck situation?
Katie Kane J.
Horrible, Horrible, Horrible. I wish I could give them a zero. Ordered on April 1st and yet to receive my purchase. Complete SCAM. They take your $ before they ship it. Would NEVER have ordered from them if I would have checked out the poor reviews. Lesson learned and will be bad mouthing this company to anyone I know looking to purchase any paint by numbers
