OriginalpaintbynumberReviews of originalpaintbynumber.com

I ordered 2 paintings back in March 2020.Up til now...not even notification that order moved past original transaction receipt. Thank God I went through PayPal. Entered into open dispute with company. PayPal came through in end and fully refunded my money. This company is totally untrustworthy

Ordered in April, received in August. All 4 canvases and paints were included, and the prints look pretty good. The major downfall here was obviously the poor communication and ridiculous delivery time. I started to think they were scammers, but decided to wait it out in the hopes of them being totally romped by Covid before escalating for a refund. Fortunately, I was right, and my order arrived today! Haven't opened any of the paint kits etc yet, but the canvases seem to be printed fine, all colours and brushes are included and all is well labelled. Keen to start painting, if I'm honest (only been waiting a few months!). Will be sticking to an Australian company in future, however.

TL:DR; Stay away. They are a rip-off. I placed my order on March 20th. I received it on July 27th. They were unresponsive to my requests for an update on the shipping, except for providing a tracking number that didn't match the one on the package that arrived. I ordered 4 kits. Within minutes of opening the first kit, I noticed some problems. 1) Someone wrote in ballpoint pen on the canvas. 2) The image was printed incorrectly-not as advertised. It was poorly cropped. The head of an animal was cut off at the bottom, the surrounding trees were cut in half. The building that had been in a distance, was now front and center. 3) The paints provided did not match the colors in the image. They were the wrong chroma. What should have been pink was orange paint, purple was mauve, light grey was tan, dark grey was green-brown. The second kit was even worse - six of the paints were missing, one of the paints opened in transit and spilled all over the remaining paints. So six are missing, one is empty, two are sealed shut from dried paint. I never even started it. At first, I thought the third kit was the wrong item, but then I realized they had badly cropped the image from the website that it was unrecognizable. They zoomed in way too much. Plus, it was missing paint AND it was printed on the canvas so crooked, that if I was to complete this and want to display it, I'll have to cut it to fit a frame to be straight. The 4th kit, again the paints don't match what they should be in the image and it's a cropped version of the original picture as advertised, but at least it's mostly straight. However, there are four areas where it is misaligned; by millimeters so I can hide them with paint, but it shouldn't be this messed up. Also, they made it seem that the kits would come on stretched canvas. Nope, they were rolled up in a non-waterproof package. Never order from them.

Very much disappointed. Ordered two items since March. It’s August now and not receiving both. I wrote to them but all I get is automatic replies. I think they are scammers.

4 months later, still nothing. tried contacting them, no reply. contacting our credit card company for a refund

I wish I had seen these reviews before I placed an order. 4 months after payment, I still have not received what I have paid for. Every enquiry is met with the same stock standard email reply. I didn't receive an email receipt or any shipping information. While covid may have slowed down postage/shipping - 4 months is excessive (I have received goods from other countries within a reasonable time). Very disappointed customer.

DO NOT TRUST!! Disappointed like everyone else, same issues as others. Ordered on April, contacted them by email in June (twice), they did not respond so luckily I always use PayPal otherwise I don't think I would have got my money back now, end of July. Thank god for PayPal

Don't order, not worth it. I place an order on April 18, 2020. It is now July 31st and have yet to receive my order or any usefully information on when the product will be delivered. Very disappointing.