OriginalpaintbynumberReviews of originalpaintbynumber.com

Ordered in April 2020, emailed them three times in April, May and June and never heard back or received my items. I filed a claim with my credit card company and the money was refunded by the credit card company. The claim form was online and took less than 5 minutes to do. So, don't buy from them... and if you do and don't receive your order or receive any information, go right to your credit card company for a resolution.

I wish there was an option to leave no stars for originalpaintbynumber.com. I ordered a custom of my dog in April, maybe early May. I received an owl about 2 weeks ago (it’s August). During the time I was awaiting my pbn, I tried to call the phone number that used to be provided on the website (no longer available). There was a voicemail of a guy saying they were too busy to answer the phone or return phone calls. There was no way to leave a message. They do not answer emails either. The only communication I’ve had with them is through the PayPal Resolution Center. They want me to return the owl to CHINA and then I will get my refund. It costs more to ship to China than the actual owl so no, I will not be sending their painting back to China. Do not use them, they will take months to send you something that you don’t even want. Reading through the reviews, the quality sucks anyway.

I ordered last June 25, 2020. Last few days ago (literal after 6 weeks has past) I received an email that my order from them is shipped already and I checked the tracking they provided. It was now in Beijing China international mail processing center. I ordered reindeer and an owl hahaha.. I think I may receive an owl then. As you guys received it although you didn't ordered it. 😅 I'm hoping for the best.

0 stars. Do not purchase from this company. I ordered back in May 2020 and it is now mid-August 2020. The tracking number was lost and I received no reply when contacting customer service. Today, August 12, 2020 I received something from this company and it was a picture of an owl!! Below me is another comment who received an owl too! Scam. I'm sad I fell for this.

Ordered 4 different paintings from them back in May and it’s August now, still haven’t received it! I reached out to them, but they only replied once, basically tell me to wait!!! I want my refund!

It has been months and I have NOT RECEIVED my order. I have now requested a refund. I will revise my review based on whether I receive a refund.

0 stars. Ordered a custom paint by number canvas in May. Never received anything and couldn’t get in contact with ANYONE. It’s now August and I finally received my painting. I was super excited until I realized it wasn’t even my custom painting I uploaded, it was a picture of an owl. I’m pissed!!!! I don’t even like owls. Scam!!! Don’t ever buy anything from here.

At first i believed this was a scam as nobody got back to my emails, it took months for the order to be dispatched and was dispatched under "mens leather belt", was unable to track and my account seemed to be deleted. So i just assumed I would never receive anything! However, after 4 and a half months, my order arrived. Not packaged the best, but looks decent quality! ☺