OriginalpaintbynumberReviews of originalpaintbynumber.com

Chose this company over competitors because it seemed to offer custom prints (upload a photo and it will send you a paint-by-number canvas to turn it into a painting). Ordered print on May 17. No shipping information provided at any time. Contacted on July 15 to request an update. Received automatic reply and no follow up. Delivery finally arrived on August 6... and it was the wrong print. Someone just stuffed a random picture of an owl in the package and slapped a label on it. Sent multiple emails requesting refund. Only received the same automatic reply message as before. Total scam. Save your money and go with a reliable competitor.

Ordered two paint by number kits on May 20. It’s August 17 and still have not received. I disputed the order through PayPal, and this company responded right away saying that my order shipped. This was back in July. I still have not received this order. When you check the tracking ID it still shows that it is in transit, from China.

SURPRISED my order arrived today and it looks great. However I ordered may 2020, and contacted them +++ asking when it would be delivered. never got a response except a generic email re covid/post delays etc etc. so i opened a case with paypal and got my money refunded mid july. Apparanty they didn't respond to pp requests for details!!!. NOW my items have arrived!! If this company would actually respond directly to customers queries instead of ignoring requests for info their reviews might improve. perhaps they are overwhelmed with orders but if they cannot cope they need to communicate this to their customers. The product is quite good in comparison to other pbn's i have ordered and completed.

Placed an order in April, it’s now August and I still have not received it and no one is coming back to my emails! You Avoid this company!!!

UPDATE: It did arrive, and was as ordered! From the US to Aus it took maybe 2 weeks. It was the first 15 weeks from China to the US that was the problem. We ordered 3 paintings at the end of April, expected delays due to pandemic. It's been 15 weeks so far. Contacted PayPal to get a refund as we figured it was a scam, only for OPbN to contact us with the tracking number, saying it's still coming. Tracking has gone from China to California, says it's delivered. However, we're in Australia. No idea if it's going to make it from the US to Aus. I suspect it's all just a very slow drop shipping experience and would be faster and probably cheaper to order straight from China via Aliexpress or similar.

never received the items I ordered

so uhh i wrote a review in march bc i never received my order after a whole month.. lol i just got my order 5 months later. pretty HORRIBLE if you ask me but if youre willing to wait 5 LONG MONTHS then yup perfect site for you. long story short HORRIBLE -10/10 never would recommend

Totally shocked this morning ordered 2 Paintings early in march. Never arrived. Gave up This morning look what's come. My order. 5 whole months to arrive.