Onitsuka TigerReviews of onitsukatiger.com

Betrug/scam!!! Betrug!!! Ich habe dort ein T-Shirt bestellt und kurz darauf eine E-Mail erhalten, dass meine Bestellung ohne irgendeine Begründung storniert wurde. Also habe ich das T-Shirt erneut bestellt. Plötzlich kamen dann zwei T-Shirts an, die ich natürlich beide bezahlt hatte. Als ich eines zurückschicken wollte, funktionierte die Retoure nicht. Deshalb habe ich es auf eigene Kosten privat zurückgeschickt – für 20 € Versandkosten. Monate später habe ich immer noch kein Geld zurückbekommen! Nach mehrfachem telefonischem Kontakt mit dem Kundenservice wurde mir sogar bestätigt, dass das T-Shirt angekommen ist. Trotzdem passiert nichts. Man bekommt nur ständig gesagt: „Sie haben recht, wir geben es weiter.“ Mehr passiert aber nicht. Man wird nur hingehalten und mit anderen Worten verarscht. Finger weg von dieser Marke und diesem Service!!! Betrüger!!!!

wrong trainers sent, slow customer service and difficult to get refund. Very expensive trainers, poor customer service that offer no resolution to their own mistakes.

One of the worst transactions ever done in my life. I've received a wrong pair of shoes. Customer service incompetance was visible from the first interaction, slow, unhelpful, 3 weeks later still haven't cleared this situation. I've returned the order and they only processed a single pair instead of 2. To the management if you're wondering why your revenue is weak, look no further. Absurd for a Japanese company. Never ordering anything else.

Really disappointing and frustrating experience. My return was delivered on 10 April and I still have not received my refund. I keep getting generic replies, even after sending proof of delivery multiple times. It feels like nobody is actually trying to help. I definitely won’t order again.

The most worse customer service ever re lived shoes and the suede is so week 2 hrs wearing a part of it went bald complained they said it was natural suede wear down taking them to court now

Onitsuka Tiger (German customer service ) not helpful at all. A return package got stuck at a UPS station and has not moved in 13 days. Onitsuka customer service responded a couple of times with no actual help offered and they are not investigating this. I give up and take the loss of the amount already paid.

Pior atendimento de todas as lojas do Japão.

Can't even buy them. Card rejected twice, klarna doesnt work, credit card doesn't work. Reading others reviews it seems like the luck was on my side as these people can't even run a website or app to process payments. On top of that almost always the trainer you will want will be out of stock or no normal sizes available.