One MedicalReviews of onemedical.com

not having an appointment before 365 days had passed since last appointment I was kick out of one medical and must apply as a new paitient and wait several months to be seen again. only time I saw the doctor at this location was his picture on the website. you'd think after three years I would have least heard his vioce in the hallway. going to multicare where I have more time on the files as an active patient.

I had been a patient of One Medical and its predecessors in Arizona for a number of years. This practice has been sold a number of times over the years and each time a new owner takes over, the quality-of-care declines. Amazon now owns this medical practice and as a result, One Medical is by a large margin the worst primary care provider I have ever had. One Medical used to provide rides to medical appointments for its patients who could not drive. Not anymore. One Medical had people at the local offices to answer phone and make appointments that knew the patients. Not anymore. I could not get treatment for my blood pressure at the office I had been seen as a patient for a number of years in Sun City West. A practitioner at this location refused to try different medications to control by blood pressure and let my pressure remain high. I had to go to a different provider to get BP meds that worked for my condition. Additionally, they refused to renew another maintenance medication that I had taken for six years. There are probably 50 Cardiologists within a 5-mile radius of the Meeker Office in Sun City West, yet One Medical directed me to a cardiology firm halfway across the country to do tele health conferences. The stupidity and inconvenience of this is self-evident. A cardiologist must see a patient to give proper care and counsel. I don’t even know if the remote cardiologist I was referred to by One Medical is licensed to practice medicine in Arizona. It is obvious to me that Amazon is making money from this somehow at the expense of patient care. Otherwise, it would have worked with a local cardiology practice for referrals. There have been frequent changes in medical personnel at the Meeker office; something which I have never witnessed in other Doctor’s offices. The revolving door makes me feel that there is no continuity of care which is completely different than the case with all other primary care providers I have had in the past. Based on my experience, I believe that Amazon has neither the competence nor compassion required to operate a medical practice. It appears to me that Amazon is merely attempting to squeeze maximum profits from insurance and people that trusted them for their medical care. These profit motivated actions are being done without regard to patient comfort, satisfaction, and in some cases, they provide less than a minimum level of care. Amazon may be a genius at selling socks and underwear to the masses, but my opinion is that this company is a complete failure at running a medical practice. My recommendation to anyone considering using One Medical as your primary care provider is to GO ELSEWHERE!

Review: I recently had a disappointing experience with One Medical's billing practices. I was charged $220 for a phone consultation that lasted only 10 minutes and provided no meaningful assistance. During the call, the doctor repeatedly mentioned that he couldn't effectively help me over the phone and recommended an in-person visit instead. This raised the question of why the phone consultation was scheduled in the first place if it wasn't suitable for addressing my concerns. To resolve my health issues, I had to schedule an in-person visit with a different doctor just two days later, incurring another $220 charge. Essentially, I paid $440 for a single issue because the phone consultation was ineffective. I disputed the $220 phone consultation charge, explaining the situation and requesting a waiver. Unfortunately, One Medical insisted that the charge was applied correctly according to their policies. They offered a payment plan and financial assistance program, but these solutions don't address the fundamental issue of being charged for an unhelpful consultation. As a patient, I feel that One Medical's billing practices in this case were unfair and did not prioritize patient satisfaction. I hope they reconsider their approach to ensure that patients are not charged for services that do not provide any real value. #OneMedical #PatientSatisfaction #UnfairBilling #Healthcare #PatientCare #CustomerService #dontletthe$9.95foolyou For any inquiries or further assistance, you can reach One Medical at supportATonemedical.com.

I tried to take my son for a physical. Set the appt up, and it was a week out. We drove an hour to the location, checked in, had our insurance verified, only to have the office manager greet us to tell us the app has a glitch and doesn’t seem to screen to ensure the provider is licensed to see a particular demographic. I attempted to reach out to one medical. I told them the situation and asked when this will be fixed (the glitch) as I took off work and this is time sensitive. They were not helpful and said they weren’t sure what needed to be fixed.

no follow through dont listen dont care help is non existant calling is rediculous no answer complete lack of doctors the one doctor in puyallup is a joke made an appointment in federal way have to wait 6 weeks looking for another doctor

Extremely confusing and was ultimately charged nearly $300 just to renew a prescription. Never, Never, Never again.

What One Medical is: an online system to manage your health records and schedule consultations with medical providers (mostly generalists), plus a network of offices. Good first line of defense for medical problems. No specialists. What your membership (e.g. through Amazon/Prime) gets you: access to this system. No services are included. The costs are RIDICULOUS: for a 15-minute call to authorize the refill for a prescription, One Medical, - billed me $549.00 - "adjusted" (whatever that means) $164.70 - left me to pay $384.30 If you have insurance that covers One Medical, it's a useful concierge medicine service for simple medical needs. If you don't have insurance, it's literally cheaper to fly to Mexico and get your prescription meds and fly back (though don't do that...) than to use One Medical AND pay for the medication.

Peakmed in CO was bought out by One Medical in January 2024. Since the buy out, appts keep getting rescheduled; availability of providers is lacking, overall communication with patients has gone downhill and the providers are clearly unhappy. It’s sad to see what was a great healthcare design model get utterly trashed in less than 6 months. Amazon has found a way to create a Temu (crappy cheap) version of healthcare and harm even more consumers.