One MedicalReviews of onemedical.com

Beware don't go here if you do find a new provider. No communication, you can never speak with the facility you go to, supposed to provide onsite blood tests and other perks but never does, RUDE people you have to speak with to maybe get a call from the doctor which rarely happens. Currently looking for new place for my 83 year old mom afraid if we stay here they will kill her due to care being nonexistent.

Absolutely horrendous! Prescribed meds they never ok with your pharmacy and new medication that’s never called in either. I changed from Novant to this provider a year ago and regret it. I will be changing again next week.

I would give 0 stars if I could! I tried using the pay per visit on Amazon to get an antibiotic. I did not receive my call at all. But 2 hrs and 40 mins later I received a message from the CNP. It was completely medically inaccurate. I am unsure if she really was a CNP. She told me in a message she could not help me and to go to a doctor. She cancelled my visit. It said I was not charged. I will say I am a nurse of 17 years. In healthcare for 25 years. I normally adore amazon, but this is the biggest SCAM WASTE OF TIME I have ever seen! I will say the "medical reasons'she gave for not assisting me were completely wrong and inaccurate for the reason I was calling. The wait time was also unexceptable. I will say I never had any of theses problems with Teledoc. I recommend everyone to use it instead. It is a legit medical service. I called them right after this it took 15 min to speak to a CNP and my antibiotic script was sent to my pharmacy. WARNING! THIS IS A MEDICAL SCAM! USE TELEDOC IF YOU ARE NEEDING NON EMERGENCY MEDICAL ASSISTANCE!

Centralized scheduling completely fails with very long hold times, no follow through, and appointments not honored. I am a senior that has used IORA for 4 years and Amazon has ruined all aspects except my physician. If he leaves, I’m done.

$535 dollar bill out-of-pocket for a 25min verbal conversation. No warning that I would even being charged at all, and they said they would send it to a debt collector if not paid in two months. Absolutely no respect for patients. Disgusting.

This service is a joke if you're looking for regular prescription refills. They will give you a "bridge" refill but you need to "see your regular provider" for anything more than that. I'll stick with Push Health. Much more expensive but no BS.

They used to be good before Amazon. Last few appointments the doctors just seemed confused (these were MDs!) and grasping at straws - they told me basically wait and see. One was when I couldn’t keep food/water down for 2 days, if it’s still persisting in a week to come in (too bad depriving my body of food / water for 9 days would probably kill me). Another told me to stop taking a medication and get a Covid test (I have no Covid symptoms). And a third, after a weeklong low grade fever, told me to buy a new thermometer. I can’t remember the last time I walked away from an appointment not feeling more confused, frustrated and ripped off. Did any of these people actually study medicine?? Because I’m not convinced. They get 2 stars bc they generally refill my Rx’s on time.

If I could give zero stars I would. This is just a greedy corporation capitalizing on the already horrific medical institution in this country, and making it worse. Do not give Amazon any more of your money.