One Kings LaneReviews of onekingslane.com

Response from One Kings LaneMay 29, 2023

Good afternoon, Yes No. Thank you for sharing your experience with One Kings Lane. We apologize for the inconvenience you faced regarding the price adjustment for the dresser. While we strive to provide exceptional service, we understand your frustration. We appreciate your feedback and will make sure to address this issue internally to prevent similar situations in the future. If there's anything else we can do to assist you, please don't hesitate to reach out to us at [email protected]. We value your business and hope to have the opportunity to serve you better in the future. Adria G.

Response from One Kings LaneMay 29, 2023

Good afternoon Ms. Diane. We apologize for the inconvenience you experienced with your chandelier order. We take your concerns seriously and will thoroughly review our internal processes to ensure improvements are made. Do you mind emailing us your order number and/or associated phone number with your account at [email protected]? Thank you for bringing this matter to our attention, and we hope to have the opportunity to make it right for you soon. Adria G.

Response from One Kings LaneMay 29, 2023

Good afternoon, Peri Petras. Thank you for taking the time to share your five-star experience with Roxana. Your satisfaction is our top priority, and we're so glad to hear that we've met your expectations. Thank you for your purchase and for choosing One Kings Lane. Adria G.

Response from One Kings LaneMay 26, 2023

Good morning, Anna. Thank you for sharing your feedback with us regarding your recent experience. We sincerely apologize for the inconvenience and frustration you encountered throughout the process of ordering the chandeliers from One Kings Lane. We understand the importance of timely updates and clear communication, and we deeply regret that we fell short of your expectations. We take your concerns seriously and will thoroughly review our internal processes to ensure improvements are made. It is our aim to provide exceptional customer service and seamless experiences for all our valued customers, and we deeply regret that we did not meet these standards in your case. I will be more than happy to take a look under your account and escalate this case so you can receive an update regarding the status of your order. Do you mind emailing us your order number and/or associated phone number with your account at [email protected]? Thank you for bringing this matter to our attention, and we hope to have the opportunity to make it right for you soon. Adria G.

Response from One Kings LaneMay 22, 2023

Good afternoon, Katie! We are extremely happy about your five-star experience with our customer service department, we would be very grateful if you could please let us know the name of the representative who assisted you, that way he/she receives the deserved recognition. Thank you for choosing One Kings Lane! Adria G

Response from One Kings LaneMay 21, 2023

Good morning, Stacy! We are extremely happy about your experience with our customer service department, we would be very grateful if you could please let us know the name of the representative who assisted you, that way he/she receives the deserved recognition. Thank you for choosing One Kings Lane! Adria G

Response from One Kings LaneMay 21, 2023

Good morning DL. Thank you for taking the time to share your positive experience with One Kings Lane. We are thrilled to hear about the exceptional service provided by Bianca E. in resolving the issue with the cabinet you ordered. At One King's Lane, customer satisfaction is our top priority, and we are delighted that Bianca went above and beyond to ensure your complete satisfaction. We greatly appreciate your kind words and your decision to make us your first choice for new furniture. Adria G.

Response from One Kings LaneMay 21, 2023

Good morning, Graham! We are extremely happy about your experience with our customer service department, we would be very grateful if you could please let us know the name of the representative who assisted you, that way he/she receives the deserved recognition. Thank you for choosing One Kings Lane! Adria G