OneAZ Credit UnionReviews of oneazcu.com

Marcia Garcia was incredible to work with! She made the process so smooth for me. I will recommend her for anyone needing an auto loan!

I was so grateful to talk to a real person rather than a machine. I have dealt with some companies in which you literally can't get to a real person to discuss your business need or specific situation. Dan was very helpful. He listened to the issues I needed addressed and was most helpful in setting everything right. Thanks Dan! I appreciate your help!

Best response and assistance from oneAZ

Had some questions about whether a transfer went through or not and Karen Sperduti was a great help! She was able to verify that it didn't go through, so I am resubmitting it. Thank you Karen for your assistance! You are doing a great job!

Dan from my local OneAZ branch was extremely helpful. I actually wasn’t expecting him to be able to help me in my situation, and I regret to say I responded poorly whilst he held his composure and responded as though I hadn’t. This was the utmost best way to approach customer service. I was sincerely sorry, but I have to say I was very impressed at the professionalism displayed.

I am not computer literate. Adam was very patient with me & helped me understand & solve my problem. Thank you

Matthew was great, give him a raise. I had several questions wire transfer, external transfer, and account inquiries. He provided excellent customer service. P.s. I never got a call back from being in the queue. I waited 26 then went in queue left my number. I used a different phone waited over 34 minutes finally got a member. It's 5 pm and still haven't received call back.

I have used OneAZ Credit Union for a few loans over the years. They have been super easy to work with and customer service is top notch. I just got done with an auto loan that Wes Koontz helped with. It was very easy, professional, and great rate. Wes was awesome to work with. They will always be my go to for financing.