OneAZ Credit UnionReviews of oneazcu.com

Michelle was excellent. She processed my request quickly and efficiently and went the extra step on advising me on unclaimed credit card rewards. her service is rated 5 stars. Overall, the 40 minute wait time is a poor service so the overall rating is 4 stars. Still a great Credit Union. Staff up.

I phoned to ask that OneAZ provide personal ATM/Debit cards which meet the ADA type standards of 'color contrast'. My present ATM card is Silver Font (raised) on a Silver background. Several OneAZ tellers have complained to me the Silver-on-Silver makes their task harder. Karen S. was very courteous; she checked with supervisors; then politely explained "Silver-on-Silver is the only option". OneAZ intransigence on this vital aspect of certain member's needs, literally sets a 'poor image'!

My banker, Wendy, was welcoming and ensured my accounts were opened properly.

Michelle, from Virtual Assistance is great! She followed up with a call about a very recent frustrating experience. I tried to setup my OneAZ VISA as a Wallet Hub for UBER. I ended up using an alternative Credit card, but I am very impressed that she reached out nevertheless.