Oncourse Reviews | Read Customer Reviews of oncourse.com

Oncourse Reviews | Read Customer Reviews of oncourse.com

Oncourse reviews

506 approved reviews, newest moderated first

Donny B.
Apr 22, 2026
Claim was opened without any hassles…
Claim was opened without any hassles and contractor (Plumber) was scheduled and arrived the next day. Was very satisfied with the service was professional and timely. Would recommend Oncourse better to have the insurance and not need it than to need it and not have it.
Response from OncourseApr 22, 2026
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
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Donald J.
Apr 21, 2026
Raol was very professional and did the…
Raol was very professional and did the work in a timely manner.
Response from OncourseApr 22, 2026
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
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Lisa F.
Apr 18, 2026
They called when they said they would
They called when they said they would. They called the next morning to say they were on their way. They showed up on time and provided quick and efficient service!
Response from OncourseApr 20, 2026
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
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Steve P.
Apr 15, 2026
QUICK and EFFICIENT
I was able to QUICKLY get through to an Oncourse Home Solutions associate (Chris) who EFFICIENTLY and PROMPTLY took care of setting up with a local plumber. I was able to understand Chris, and he, also, informed me of some other protection plans offered. Within 30 minutes my appointment was set up.
Response from OncourseApr 15, 2026
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
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Rose L.
Apr 15, 2026
Kitchen pipe leak repair
We had a pipe leak in a wall behind the kitchen sink. Brandon from Oncourse came out to repair the leak after access was obtained. Brandon came when expected, was very efficient and got the job done timely. We were grateful to get our kitchen sink back.
Response from OncourseApr 15, 2026
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
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Toby V.
Apr 14, 2026
Great experience
The technician was great and the customer service was exemplary.
Response from OncourseApr 15, 2026
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
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DORIS T.
Apr 9, 2026
Garbage Disposal
Juan wa timely, efficient, courteous, respectful, knowledgeable with the ability and willingness to share information regarding necessary repairs
Response from OncourseApr 13, 2026
We’re delighted to hear everything went smoothly for you! Our goal is to make home repairs as simple as possible - from scheduling and permits to sending a trusted local pro when you need one. Thank you for sharing your experience!
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Ronald D.
Apr 8, 2026
Horrible service
The tech showed up to diagnose the problem. Disconnected the transformer from the furnace and did not reconnect it before leaving. He showed made things worse and left. Then lied and said he never disconnected wiring. I saw him with my own eyes which is despicable.
Response from OncourseApr 8, 2026
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. A member of our Help Desk team will be reaching out to you directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
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