OncourseOncourse Home Solutions offers affordable home protection programs that help protect against unexpected repair costs for service line emergencies. We currently manage over 2 million service contracts including water line, sewer line, in-home plumbing, and interior electric line across the country for homeowners, utilities and municipal customers. Oncourse strives to provide hassle-free repairs, exceptional customer service, professional local contractors, and peace of mind.
Oncourse (oncourse.com) has 506 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Denise A.
Technician was polite and explained what he did and what to expect. Furnace is now working again.
Response from OncourseApr 6, 2026
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
Anna Lee R.
Freddy Mendoza and his associate were wonderful. The repair of my washing machine was quick and clean. I was very impressed with Freddy. My machine doesn't grind anymore and goes through its cycles as needed. It was grinding loudly and sounded like it was short-circuiting. It stopped working and didn't complete the spin-and-drain cycle. All Pro did a great job.
Response from OncourseApr 6, 2026
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
DON C.
The fact that the original appointment was move back a month in itself is amazing. And that the tech was able to service AC and Generator as well is also amazing. The tech keeps your informed as to the planned work and answers any questions you have. Professional, knowledgeable, friendly just a wonderful experience. Thanks Mitch.
Response from OncourseApr 2, 2026
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
John U.
We had a complicated interior gas line issue that ended up needing three separate appointments to resolve, each needing a new claim #. There were no issues at all with the claim process(es), and Oncourse followed-up each time to insure appointments were scheduled with a local service provider. Oncourse met their obligation to pay as contracted, and none of the appointments cost me anything out-of-pocket.
Response from OncourseApr 2, 2026
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Diane
They were upfront about prices and rating. Seemed knowledgeable. Prices was great. Installation was on time and skilled.
Response from OncourseApr 2, 2026
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Bill B.
Alex was awesome. He arrived on time and completed the install quickly and thoroughly, making sure all work was done perfectly. Very knowledgeable and capable to work within the space to make sure that the system was up and running. Excellent work!
Response from OncourseApr 1, 2026
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
D G.
The technician was so good at his job, he knew what the problem was. So polite and very helpful. We really enjoyed Joseph MacDonald from Service Professor. Really enjoyed him.
Response from OncourseApr 1, 2026
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
SB
Excellent timing and the problem was fixed promptly. The staff were knowledgeable, pleasant, trustworthy, and respectful. They worked quickly and cleanly, providing overall great service. Thank you!
Response from OncourseMar 31, 2026
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
