Oncourse Reviews | Read Customer Reviews of oncourse.com

Oncourse Reviews | Read Customer Reviews of oncourse.com

Oncourse reviews

Showing 22 reviews with 4 stars · Clear filters

Thomas D.
Oct 21, 2026
The straight forward approach the…
The straight forward approach the monthly expense and the cost of one call out. The help was I worked service and performed these calls. Any issue will be covered and instead of paying it that night. I'm on a payment plan that covers the damages with no cost over charges.
Response from OncourseOct 22, 2026
Thank you so much for the review! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
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Joe Z.
Oct 7, 2026
Oncourse
Everything went well, everyone was very helpful and accommodating.
Response from OncourseOct 8, 2026
Thank you so much for the review! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
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Edeltraud M.
Sep 19, 2026
Had someone come out to look at washer…
Had someone come out to look at washer since it was making noise....was transmission which you do not service....when I tried to do laundry....I pushed the right buttons but now there is not water coming into the washer! NO IDEA, what happened....it worked fine before that except for the noise.....now I cannot do laundry......sure hope the guy coming out on Monday can fix it......did not make me happy since prior to that the machine let water in and washed !!
Response from OncourseSep 21, 2026
Thank you for the feedback. We’re glad the technician was able to diagnose the noise issue, but we’re sorry to hear the washer isn’t filling properly afterward. We have your follow‑up visit scheduled for Monday and will make sure the technician gets this resolved so you can get back to doing laundry without interruption.
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Andrew P.
Sep 12, 2026
Service Response!
Received a quick response to my problem.
Response from OncourseSep 14, 2026
Thank you so much for the 4-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
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Sally
Sep 9, 2026
They were prompt
They were prompt. Although they were able to fix the problem for now ,they were unwilling to dig deeper and fix it for good.
Response from OncourseSep 9, 2026
Thank you for sharing your feedback, We are glad to hear the issue was resolved. If you experience a recurrence please give us a call and our team will explore additional options for repair.
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Albert L.
Aug 10, 2026
Repair is now complete
Repair is now complete. Very professional and pleasnt repair person came, didn't have part needed and company had to order. Company called back and reported part was discontinnued and I needed new over. I found part, called them back, they then ordered and when it came in was installed and all is good now. Disappointed that I had to tell them where to obtain part.
Response from OncourseAug 11, 2026
Thank you for the review! We'll review the claim and part order process with the provider and share this feedback with them. We're delighted to hear that the claim was completed, and thank you for trusting us with your home coverage.
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Jesse
Jul 28, 2026
Used our HVAC warranty to determine next steps required
Used our HVAC warranty to determine if our old AC was worth saving or not ( it turned out not). There was some initial confusion as to whom as arriving (so 4 stars instead of 5) but once that got sorted a technician arrived, gave or AC a very through inspection and walked us through all the problems it had. It was worth the price of the warranty to be able to get some third party advice as to a solution without being pitched a new unit. So all in all, a very good solution and good customer service
Response from OncourseJul 29, 2026
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
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Cmc
Jul 26, 2026
The technician was on time and…
The technician was on time and explained everything clearly.
Response from OncourseJul 27, 2026
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
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